INSSBF0708
Limited warranty
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following product made by Stelpro: model SBF.
Please read this limited warranty carefully.
Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship and/or materials for the following periods from the date of
purchase:
1 year
. This warranty applies only to the original purchaser; it is non-transferable and cannot be extended.
Claim procedure
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your installer or distributor, 2) your
service center or 3) Stelpro’s customer service department. In all cases, you must have a
copy of the invoice
and provide the
information written on the product nameplate
.
Stelpro reserves the right to examine or to ask one of its representatives to examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace
the entire unit, refund its purchase price or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and
carried out by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414
(electricians and distributors - French),
1-800-343-1022
(electricians and distributors - English), or
1-866-766-6020
(consumers). The authorization number
must be clearly written on the parcel or it will be refused.
Conditions, exclusions and disclaimer of liability
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims and excludes any implied war-
ranty of merchantability or implied warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever, whether based on contract, tort or
other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro
expressly disclaims any liability for property or personal injury damages, penalties, special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital,
cost of substitute products, facilities or services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages.
Stelpro specifically disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of maintenance, improper main-
tenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not
limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, flooding, water damages, etc. This warranty does not cover any accidental or intentional losses or
damages, nor does it cover damages caused by negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price,
at the discretion of Stelpro
. Any parts replaced or repaired within the war-
ranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This warranty will be considered null and void and Stelpro will
have the right to refuse any claims if
products have been altered
without the written authorization of Stelpro and if the nameplate numbers have been removed or modified. This
warranty does not cover scratches, dents, corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that
occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations on how long an implied war-
ranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state or from
province to province.
4
Stelpro Design inc.
Saint-Bruno (Quebec) J3V 6L7
TROUBLESHOOTING
Noisy fan
Fan not working
Mounting springs do not hold the grille firmly in
place
• Check ductwork
- Ensure that bents in ductwork are kept to a
minimum.
- Junction between the back draft damper and the
duct must be airtight.
- In the case of a flexible duct, ensure that it is not
sagging.
• Elbows angle must be greater than 90 degrees.
• Ensure that the outside hood is not blocked.
• Check for improper electrical wiring.
• Check that circuit breaker is in the ON
position
Make sure the mounting springs were inserted
into their respective slots.
If the mounting springs are inserted into their re-
spective slots and the grille does not hold firmly
in place, then increase their tension by bending
the 2 legs of each spring outward.
