www.steinel.net (800) 852-4343
www.steinel.net (800) 852-4343
16
Problem
Cause
Remedy
Troubleshooting
17
Troubleshooting
Problem
Cause
Remedy
Lights keep
switching
ON/OFF
Lights switch
ON without
obvious
movement
Sensor
detects
occupancy
but turns off
in 2 seconds
L
switched on light is
within detection zone
L
low voltage overload on
power pack
L
sensor is detecting
movement outside of
the lighting zone
L
sensor is in pulse mode
but is not connected to
a time delay relay
L
adjust detection
zone or apply
shrouds, increase
distance
L
reduce the
number of devices
connected to the
power pack
L
adjust zone or
apply shrouds
L
adjust sensor’s
time delay or use
with a time delay
relay
No power at
the sensor
Lights do not
switch ON
Lights do not
switch OFF
L
breaker has tripped,
is not switched ON,
or break in wiring
L
short circuit
L
low voltage wiring to
power pack is incorrect
L
light level setting is in
nighttime mode during
daytime operation
L
lamp burned out
L
power is off
L
breaker has tripped
L
detection zone not
correctly adjusted
L
abundant heat from
fixture is within
detection zone and
keeps lights on as a
result of temperature
change
L
continuous movement in
the detection zone
L
reset breaker,
check wiring with
voltage tester
L
check for proper
wiring connections
L
check for proper
wiring connections
L
adjust light level
setting
L
replace lamp
L
turn power on at
circuit breaker
L
reset breaker
L
readjust
L
move sensor away
from direct view of
the fixture
L
readjust zone or
apply shroud
US
