- 15 -
Troubleshooting
Functional Warranty
This Steinel product has been manufactured with the
utmost care, tested for proper operation and safety in
accordance with applicable regulations and then subjected
to random sample inspection. STEINEL guarantees that it
is in perfect condition and proper working order.
The warranty period is 36 months, starting on the date of
sale to the consumer. We will remedy defects caused by
material flaws or manufacturing faults. The warranty will
be met by repair or replacement of defective parts at our
own discretion. The warranty does not cover damage to
wear parts, nor does it cover damage or defects caused
by improper treatment, maintenance or the use on non-
genuine parts. Further consequential damage to other
objects shall be excluded.
Claims under warranty shall only be accepted if the product
is sent fully assembled and well packed complete with a
brief description of the fault, a receipt or invoice (date of
purchase and dealer's stamp) to the appropriate service
centre.
Repair Service:
Please ask your nearest service
centre how to proceed for repairing
faults not covered by the warranty
or occurring after the warranty
expires.
Malfunction
Cause
Remedy
Sensor without power
■
Fuse faulty, not switched ON,
break in wiring
■
Short circuit
■
New fuse, turn on power switch,
check wiring with voltage tester
■
Check connections
Sensor will not switch ON
■
Twilight control set to night-time
mode during daytime operation
■
Bulb faulty
■
Power switch OFF
■
Fuse faulty
■
Detection zone not properly
targeted
■
Adjust setting
■
Change bulb
■
Switch ON
■
Fit new fuse, check connection
if necessary
■
Re-adjust
Sensor will not switch OFF
■
Permanent movement in the
detection zone
■
Light being operated in the
detection zone causing sensor
to respond as a result of change
in temperature
■
Light being operated is in the
manual override mode (LED ON)
■
Check zone, adjusting if
necessary, or shroud
■
Change zone, or shroud
■
Deactivate manual override
Sensor keeps switching ON/OFF
■
Lamp being operated in the
detection zone
■
Animals moving in the detection
zone
■
Change zone, shroud or increase
distance
■
Change zone, or shroud
Sensor responds when it should not
■
Wind is moving trees and bushes
in the detection zone
■
Cars in the street are being
detected
■
Sunlight shining on the lens
■
Sudden temperature changes due
to weather (wind, rain, snow) or air
expelled from fans, open windows
■
Change zone
■
Change zone
■
Mount sensor in a protected
place or change zone
■
Change zone, change site of
installation
Change in sensor's reach
■
Differing ambient temperatures
■
Adjust reach by reach controller
, apply shroud foils
if appro-
priate
LED flashes rapidly when a remote
control button is pressed
■
Remote control not "taught"
■
Disconnect the sensor from the
power supply for approx. 5 sec.
Switch on the voltage again and
press the button on the remote
control within 10 min.
Sensor
- 14 -
Functions by infrared remote control
Any number of sensIQ can be controlled by remote
control.
Note:
Each sensIQ has a maximum of one remote
control. When the remote control is used for the first
time, the latter must be "taught". In order to do this,
the button must be pressed within 10 min. of switch-
ing on the supply voltage. This operation can be repeat-
ed as often as desired.
The last remote control saved always applies.
LED display
Each valid press of the button is indicated by a single
flash of the red LED behind the lens. The LED sensor
display is subsequently deactivated for approx. 5 sec.
If the remote control has not yet been "taught", the LED
flashes rapidly 3x at each press of the button.
The following special functions are presented as follows:
Holiday function:
LED flashes rapidly 3x every 5 sec.
Manual override:
LED permanently ON
Permanent light OFF: LED flashes every 2 sec.
Reset function:
Press once to quit the holiday, manual override and
permanent light OFF functions. The previously set
values apply again.
Holiday function:
The holiday function simulates presence. Once the twi-
light threshold is reached, the connected load is pro-
grammed to switch ON and OFF for periods of approx.
3 hours. Normal sensor mode remains active.
LED display:
3 x rapid flashing every 5 sec.
ON time:
By pressing, the connected light fixture is switched ON
for 4 hours. The sensor subsequently returns to sensor
mode automatically.
LED display:
permanently ON.
Permanent light OFF:
By pressing, the connected light fixture is switched OFF
for 6 hours. The sensor subsequently returns to sensor
mode automatically.
LED display:
flashes every 2 sec.
Twilight setting by memory button:
Under desired light conditions in which the sensor
should subsequently react to movement, the button
should be pressed. The current twilight value is saved.
Twilight setting by the potentiometer on
the device:
By pressing the button, the twilight value set on the
sensor is applied again. As soon as you change the
twilight setting on the device, this value will be adopted.
Any adjustments of the remote control are ineffective.
When using the "soft start" mode, the following
additional functions are available for filament bulbs:
Soft start / end:
By pressing the button, any activated basic brightness
is deleted.
Basic brightness :
By pressing the button once, permanent illumination at
night with approx. 25 % light output is achieved.
Basic brightness (until the middle of the night):
As basic brightness; however the constant light of 25 %
output switches OFF from approx. the middle of the
night.
Sensor
3
1
4
6
5
8
9
7
2
Modules as accessories
The
soft start module
is available as an accessory.
It offers:
1. Softly switching light ON and OFF
2. Basic brightness in the dark
(only until the middle of the night if desired).
Do not use low-energy bulbs or fluorescent lamps in
conjunction with the
SoftStart module
.
The
soft start module
is suitable for connection of an
additional light fixture of max. 100 W. Soft start and
dimming are performed with trailing edge.
With
wireless modules
one or several sensIQ and
RS PRO 1000 sensors and/or slave lights can be
connected to form switching groups.
A fixed cable connection by means of a switching lead
is then no longer required.
This
floating module
provides the capability of using a
floating output on the sensIQ for operating independent
devices or systems.
3
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SensIQ_26spr_14-08-13_SensIQ_24spr.qxp 20.08.13 14:42 Seite 15
