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S-Charge User Guide
If you do encounter any problems with any of the
components in your S-Charge System, disconnect
and reconnect the charger. If this has not rectified
the fault, disconnect the device for 30 minutes and
try again. If the problem persists, please contact your
prosthetist for further assistance.
Please do not attempt to open or modify any
components within the S-Charge System. This could
cause injury and will invalidate the warranty.
Please note:
Before following the troubleshooting
guidance, ensure that the batteries are charged, the
wall charger is plugged in and switched on, and the
prosthesis has not been deactivated by any other
means.
Display not working when power button pressed
Please contact your prosthetist for further
assistance.
Distorted display
1. If the prosthesis is operational, run until the
batteries are flat, then charge for 15 minutes.
2. If the prosthesis is not operational but the
distorted display is still visible, connect the wall
charger for 15 minutes.
3. If the problem persists, return the S-Charge
System and the wall charger to your clinician for
further assessment.
Fault with charging system
1. If there is no response on-screen when the wall
charger is connected for 30 minutes, return the
S-Charge System and the wall charger to your
clinician for assessment.
2. If the broken battery symbol has appeared,
disconnect and leave for 30 minutes. If the
problem persists, return the S-Charge System and
the wall charger to your clinician for assessment.
Troubleshooting
