britax.com.au
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WARRANTY
Britax will advise you whether the product is covered by the
Britax company warranty. Britax’s decision of whether a product is
covered by a Britax company warranty is final. Britax will act
reasonably when determining whether a product is covered by a
company warranty.
AUSTRALIAN CONSUMER LAW
On all of our goods, you have the benefit of a statutory consumer
guarantee. In summary, goods are guaranteed to be of “acceptable
quality” (fit for purpose), goods are guaranteed to match any sample
against which they are sold. These consumer guarantees are
provided for by the Australian Consumer Law and, if you believe
anyone of these guarantees is not satisfied by a Britax product,
you have rights under the Australian Consumer law to enforce that
guarantee.
Your rights under the statutory consumer guarantees are set out in
the Australian Competion and Consumer Commission’s Consumer
Guarantees - A Guide for Consumers.
In addition to the statutory consumer guarantees, BRITAX offers its
own company warranty on all of its products. You therefore have the
option of seeking redress for defective or faulty product either under
the BRITAX company warranty or the statutory guarantees.
After the Britax company warranty expires, you still have your rights
under the statutory consumer guarantees.
Depending on the product involved, the following Britax company
warranty applies:
You will be required to :
1. Return the product to the place of purchase or to a designated
repair agent;
2. Present your receipt as proof of purchase;
3. Identify the defect in the product; and
4. Present the product to Britax for inspection on request.
