EN
Commercial and legal guarantee conditions
22
751.792 | Z01 | 1504
9
Commercial and legal guarantee conditions
In accordance with German statutory regulations, there is a
2-year legal guarantee on this product for the customer.
The manufacturer provides a voluntary 5-year commercial
guarantee to the specialist dealer from the date of invoice or
receipt. The commercial guarantee applies to products
purchased and operated in EU countries or Switzerland.
The seller will correct all manufacturing and material faults that
occur in the product during the guarantee period and affect the
correct functioning of the product. Natural wear and tear does
not constitute a malfunction. No guarantee can be offered if the
fault can be attributed to third parties, unprofessional installa-
tion or commissioning, incorrect or negligent handling,
improper transport, excessive loading, use of improper
equipment, faulty construction work or improper operation or
use. Guarantee claims shall only be accepted if notification of
the fault is provided immediately after it is discovered.
Guarantee claims are to be directed to the seller. The seller must
be informed before guarantee claims are processed. For
processing a guarantee claim an exact fault description and the
invoice / delivery note must be provided.
The seller can choose to fulfil the guarantee either by repair or
replacement. If the product can neither be repaired nor re-
placed, or if this does not occur within a suitable period in spite
of the specification of an extension period in writing by the cus-
tomer, the reduction in value caused by the fault shall be re-
placed, or, if this is not sufficiently taking the interests of the
end customer into consideration, the contract is cancelled.
Any further claims against the seller based on this guarantee
obligation, in particular claims for damages due to lost profit,
loss-of-use or indirect damages are excluded, unless liability is
obligatory by law.
Summary of Contents for Solarix 2020-x2
Page 23: ...DE...
