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739.704 | 11.10
10 Legal guarantee
In accordance with German statutory regulations, there is a 2-year legal
guarantee on this product for the customer.
The seller will remove all manufacturing and material faults that occur in the
product during the guarantee period and affect the correct functioning of
the product. Natural wear and tear does not constitute a malfunction. No
legal guarantee can be offered if the fault can be attributed to third parties,
unprofessional installation or commissioning, incorrect or negligent han-
dling, improper transport, excessive loading, use of improper equipment,
faulty construction work, unsuitable construction location or improper op-
eration or use. Legal guarantee claims shall only be accepted if notification
of the fault is provided immediately after it is discovered. Guarantee claims
are to be directed to the seller.
The seller must be informed before guarantee claims are processed. For
processing a guarantee claim an exact fault description and the invoice /
delivery note must be provided.
The seller can choose to fulfil the legal guarantee either by repair or replace-
ment. If the product can neither be repaired nor replaced, or if this does not
occur within a suitable period in spite of the specification of an extension
period in writing by the customer, the reduction in value caused by the fault
shall be replaced, or, if this is not sufficient taking the interests of the end
customer into consideration, the contract is cancelled.
Any further claims against the seller based on this legal guarantee obliga-
tion, in particular claims for damages due to lost profit, loss-of-use or
indirect damages are excluded, unless liability is obligatory by law.
