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Warranty Information
1 YEAR LIMITED WARRANTY
Steamfast, a division of Vornado Air LLC, (“Steamfast”) warrants to the original consumer or purchaser
this Steamfast Steam Mop (“Product”) is free from defects in material or workmanship for a period of
one (1) year from the date of purchase. If any such defect is discovered within the warranty period,
Vornado, at its discretion, will repair or replace the Product at no cost if the Product is returned to
Steamfast postage-paid. Repairs not covered by the warranty or outside the warranty period will
require a fee to cover the cost of materials, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modification, alteration,
repair or service of the Product by anyone other than Steamfast, mishandling, improper maintenance,
commercial use of the Product, damages which occur in shipment or are attributed to acts of God.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. STEAMFAST SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
For warranty or repair service, call 1-800-711-6617 or email [email protected] to obtain
a Return Authorization (“RA”) form. Please have or include your Product’s model number, date code and
serial number, as well as your name, address, city, state, zip code and phone number when contacting
Steamfast for warranty service. You may be required to provide the original sales receipt. For your
records: Staple or attach your original sales receipt to this Owner’s Guide. Please also write your
Product’s serial number below (located on product specs decal).
Serial No. __________________________________________________________________________
After receiving the RA form, ship your Product to:
Steamfast
Attn: Warranty & Repair
6655 Troost Avenue
Kansas City, MO 64131
To assure proper handling, packages must be clearly marked with the RA number. Packages not
clearly marked with the RA number may be refused at the receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the Product is received.
Product registration available online at www.steamfast.com
© 2009 Vornado Air LLC • Andover, KS 67002
Specifications subject to change without notice.
Steamfast® is a trademark owned by Vornado Air LLC.
Manufactured in China.
Steamfast Consumer Service
W: www.steamfast.com • P: 1-800-711-6617 • E: [email protected]
