After the headset and transmitter are paired, do you see a prompt on the screen to let you know
that a headset was assigned?
If you go to
Settings >> Devices >> Audio Devices
, is
Stealth 600 Gen 2
set as the
Default
Input
and
Output Device
? If you select
Adjust Microphone Level
and then follow the on-
screen instructions, do you see any activity on that screen?
If you do not see any activity on that screen, contact our
If you do see activity on that screen, please move on to step 3.
3. Check Game Settings
If you're having issues only with a specific game -- like Fortnite, Call of Duty: Modern Warfare,
or Call of Duty: Warzone, make sure the settings for the game itself are configured correctly.
In Fortnite, make sure that
Voice Chat
is
Enabled
, and that the
Voice Chat Method
is
not
set to
Push-To-Talk (it should be set to
Open Mic
).
You can see the correct settings for
Call of Duty: Modern Warfare/Call of Duty:
Warzone
In addition, if you're in a Party while playing a game, make sure that your audio is prioritizing
the group you're using for chat. You can do this by opening the Party window, and then going to
Party Settings
. Select either
Prioritize Game
or
Prioritize Chat
, depending on which you are
using for chat.
If these steps do not resolve the issue, but the headset works well with other games or in the
Adjust Microphone Level screen, the issue may be game-specific; in that case, you may want to
contact the support team for the game itself.
4. Power Cycle Headset/Console
To perform a quick power cycle with the Headset/Console, please do the following, in this order:
1.
Press and hold the
Power Button
on the Headset until the
Power LED
turns off.
2.
Power down the Xbox One Console. When it has fully powered down, unplug the
Console from the wall outlet.
3.
Let everything sit for a minute.
4.
Plug the Console back in, and power the Console on again.
5.
Press and hold the
Power button
on the Headset until the
Power LED
lights up.
6.
Re-pair the Headset and Console.
To pair the headset:
