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USBthere USB100EXT 

10 

Technical Support 

The following technical resources are available for this StarTech.com product: 

On-line help: 

We are constantly adding new information to the 

Tech Support 

section of our 

web site. To access this page, click the 

Tech Support 

link on our homepage, 

www.startech.com

. In the tech support section there are a number of options 

that can provide assistance with this product. 

Knowledge Base - This tool allows you to search for answers to common 
issues using key words that describe the product and your issue. 

FAQ - This tool provides quick answers to the top questions asked by our 
customers. 

Downloads - This selection takes you to our driver download page where 
you can find the latest drivers for this product. 

Call StarTech.com tech support for help: 

USA/Canada: 

1-519-455-4931 

UK/Ireland/Europe: 

00-800-7827-8324 

Support hours: Monday to Friday 9:00AM to 5:00PM EST (except holidays) 

Warranty Information 

This product is backed by a one-year warranty. In addition, 
StarTech.com warrants its products against defects in materials and 
workmanship for the periods noted below, following the initial date of 
purchase. During this period, the products may be returned for repair, 
or replacement with equivalent products at our discretion. The 
warranty covers parts and labor costs only. StarTech.com does not 
warrant its products from defects or damages arising from misuse, 
abuse, alteration, or normal wear and tear. 

Limitation of Liability 

In no event shall the liability to StarTech.com Ltd. (or its officers, directors, 
employees or agents) for any damages (whether direct or indirect, special, 
punitive incidental, consequential, or otherwise), loss of profits, loss of 
business, or any pecuniary loss, arising out of related to the use of the 
product exceed the actual price paid for the product. 

Summary of Contents for USBthere USB100EXT

Page 1: ...USBTHERE User Guide USB100EXT Featuring ExtremeUSB Technology...

Page 2: ...e radio frequency energy and if not installed and used in accordance with this user guide may cause harmful interference to radio communications Operation of the USBthere in a residential area is like...

Page 3: ...SBthere 2 Before You Begin 5 Installing the Local Unit 5 Installing the Remote Unit 5 Connecting the Local Unit to the Remote Unit 5 Checking the Installation 6 Connecting a USB Device 6 Troubleshooti...

Page 4: ...USBthere USB100EXT ii Notes...

Page 5: ...for the first time you should find the following items USBthere User Guide Local Unit Remote Unit USB cable 2m long To complete the installation you will also require the following items that are not...

Page 6: ...top With the USBthere USB devices can be located up to 100 meters from the host computer In addition the USBthere can supply power to remote low power and some high power USB devices The product is co...

Page 7: ...abling The Local Unit and Remote Unit are interconnected by up to 100 meters of Category 5 Unshielded Twisted Pair UTP cabling The UTP cabling must have a straight through conductor configuration with...

Page 8: ...he USB Typical examples include mice joysticks and keyboards without hubs High power devices are allowed to draw up to 500 mA from the USB Typical examples include cameras and keyboards with hubs To d...

Page 9: ...the Type B connector on the USB cable included into the Host port on the Local Unit 3 Plug the Type A connector on the USB cable into the USB port on the computer Installing the Remote Unit 1 Place th...

Page 10: ...tch cord into the Category 5 information outlet near the USB device NOTE The maximum length of the Category 5 UTP cable including patch cords must not exceed 100 meters Checking the Installation 1 Che...

Page 11: ...n Local Unit is flashing Link LED on Remote Unit is off Cause There is no connection between the Local Unit and the Remote Unit 1 Ensure that a Category 5 UTP cable with straight through conductors is...

Page 12: ...may be malfunctioning Contact technical support for assistance 7 If the second device does operate properly the first device may not be compatible with the extender Contact technical support for assi...

Page 13: ...ocal Unit connector upstream 1 x USB Type B Local Unit connector downstream 1 x RJ 45 Remote Unit connector upstream 1 x RJ 45 Remote Unit connector downstream 1 x USB Type A Local Unit dimensions 100...

Page 14: ...931 UK Ireland Europe 00 800 7827 8324 Support hours Monday to Friday 9 00AM to 5 00PM EST except holidays Warranty Information This product is backed by a one year warranty In addition StarTech com w...

Page 15: ...User Guide 11 Notes...

Page 16: ......

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