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FCC Compliance Statement

 

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 

harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.

•  Increase the separation between the equipment and receiver.

•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•  Consult the dealer or an experienced radio/TV technician for help 
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 

interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by StarTech.com could void the user’s authority to operate the 

equipment.

Industry Canada Statement

 

This Class B digital apparatus complies with Canadian ICES-003. 
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

 

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com.  Where they occur 

these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the 

third-party company in question.  Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, 

service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Technical Support

 

StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions.  If you ever need help with your product, visit www.startech.com/support and 

access our comprehensive selection of online tools, documentation, and downloads. 

For the latest drivers/software, please visit www.startech.com/downloads

Warranty Information

 

This product is backed by a two-year warranty.  

StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for 

repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from 

misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

 

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, 

consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.  Some states do not 

allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

7.  Optional: To verify that the driver installation was successful,  

navigate to 

Device Manager

. Under 

Network adapters

, right-

click 

TN9710Q 5Gbase-T/NBase-t Ethernet Adapter

 and 

click 

Properties

. If installation was successful the driver will be 

installed and working as expected.

About the LED indicators

The network card features two LED indicators, one on either side of 

the Ethernet port:

Link speed LED

LED behavior

Scenario

Green LED is illuminated

Link speed is 5Gbps, 2.5Gbps, or 

1Gbps

Neither LED is illuminated

Link speed is 100Mbps

Link state and activity LED

LED behavior

Scenario

Green LED is illuminated 

Network port is connected

Green LED is blinking

Network port is active

macOS

1.  On your computer, open an internet browser and navigate to 

www.StarTech.com/ST5GPEXNB.

2.  Click the

 Support

 tab.

3.  Under 

Driver(s)

, download the driver for your operating system.

4.  Follow the on-screen instructions to finish installing the driver.

5.  Optional: To verify installation, on your computer, in the finderbar, 

click the Apple icon. 

6.  Click 

About This Mac

 > 

System Report

 > 

PCI Cards

. Check to 

make sure that 

Yes 

is listed next to 

Driver Installed

.

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