Limitations of Implied Warranties
There are no other oral or written warranties , expressed or implied, including but
limited to those of merchantability or fitness for a particular purpose. The duration of the
implied warranties is limited to the warranty length specified.
Warranty Service
If the products need repair, return them to the dealer from whom you purchased the
product. All products returned to StarTech.com for warranty service must have prior
approval, which your dealer can obtain by calling StarTech.com at 1-800-265-1844.
If the repair is required within the warranty period, enclose the proof of purchase with
the defective product and return it to the dealer. During the warranty period, your
product will be repaired or replaced without charge, excluding shipping and handling.
To return your product for service, package the product securely in its original packaging
and ship it postpaid. Your dealer or StarTech.com will not be responsible for the damage
due to shipping. Remember to enclose your proof of purchase and a clear description of
the problem.
Out-of-Warranty Service
If the repair is required after the warranty period there will be a charge for service and
parts. Contact StarTech.com at 1-800-265-1844 for a repair estimate on your out-of-
warranty product.
How to Call for Technical Support at StarTech.com
If you need help installing or troubleshooting a product all out Technical Support team at
1-800-265-1844. Because StarTech.com wants to provide the convenient and
comprehensive technical support our customers deserve, our policy is to return your call
within one hour if you call during office hours, Monday through Friday, 8:30 a.m. to
5:00 p.m. Eastern Time. Our customer service line is open Monday through Friday
8:30 a.m. to 7:30 p.m. Eastern Time. Messages left after office hours will be returned as
soon as possible.
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Revised: October 23, 2001