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Instruction manual

Introduction

This Thunderbolt™ 3 dock is one of the first Thunderbolt docking stations to support

power delivery. This means that it can deliver up to 85W of power to your Thunderbolt

3 equipped MacBook or laptop. Plus, the dock supports dual monitors, so you can

easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3

USB-C™ port), or a single Thunderbolt 3 display.
This dock features a range of input and output ports, such as DisplayPort, Gigabit

Ethernet, USB fast-charge, USB 3.0, USB-C™, headphone, microphone, and Thunderbolt

3. Now you can use a single cable to power and charge your laptop, and connect your

peripherals at the same time.

Summary of Contents for 8STTB3DK2DPPDUE

Page 1: ...Tech com FR Guide de l utilisateur fr startech com DE Bedienungsanleitung de startech com ES Guía del usuario es startech com NL Gebruiksaanwijzing nl startech com PT Guia do usuário pt startech com IT Guida per l uso it startech com Thunderbolt 3 Dual 4K Docking Station actual product may vary from photos TB3DK2DPPD TB3DK2DPPDUE ...

Page 2: ...FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by StarTech com could void the user s authority to operate the equipment Industry Canada Statement This Class B digital appara...

Page 3: ...y 4 About USB 3 0 and USB 3 1 Gen 1 5 USB C ports 5 About the docking station ports 5 Install the docking station 6 Power the docking station 6 Connect the docking station 6 Driver installation 7 Charge a device 8 Configure a display device 8 Connect a display to the DisplayPort port 8 Connect a display to the Thunderbolt 3 port 9 Connect multiple Thunderbolt 3 displays in a daisy chain 9 Supporte...

Page 4: ...Instruction manual ii Bandwidth allocation 10 Troubleshooting 12 Technical support 13 Warranty information 13 ...

Page 5: ...us the dock supports dual monitors so you can easily connect two 4K Ultra HD displays one DisplayPort and one Thunderbolt 3 USB C port or a single Thunderbolt 3 display This dock features a range of input and output ports such as DisplayPort Gigabit Ethernet USB fast charge USB 3 0 USB C headphone microphone and Thunderbolt 3 Now you can use a single cable to power and charge your laptop and conne...

Page 6: ... and sync port USB C USB 3 0 port Gigabit RJ45 port DC IN port USB A USB 3 0 port DisplayPort port Audio output port Microphone input port Thunderbolt 3 host port 5Gbps downstream data only port Connects to your Thunderbolt 3 laptop Power input port Thunderbolt 3 peripheral port ...

Page 7: ...ternal display Thunderbolt 3 equipped display s with cable s as needed for additional external display For dual display configurations You must use one of the docking station s Thunderbolt 3 ports You may need to purchase a separate adapter to connect an HDMI a DVI or VGA display See the Configure a display device section for more details For 4K x 2K 4096 x 2160p resolution a 4K capable display is...

Page 8: ...r isn t listed on the Thunderbolt website contact the manufacturer for more information DP alt mode DisplayPort alternative mode This docking station supports DP alt mode which means a DisplayPort video signal can be transferred over a USB C cable Thunderbolt 3 supports the full USB C standard including support for DP alt mode Because the docking station supports DP alt mode you can connect Thunde...

Page 9: ...ront panel is not a Thunderbolt 3 port You can use this port to connect peripherals using USB 3 0 5Gbps technology This port supports data throughput only The port does not support DP alt mode or USB Power Delivery The USB C ports on the rear panel are Thunderbolt 3 ports with a USB C connector One port is for connecting to a host laptop while the second can be used as a Thunderbolt 3 port or a US...

Page 10: ...r 2 Connect the power adapter to an AC electrical outlet and then to the docking station s DC IN power input port Connect the docking station 1 Connect your external display s to the docking station for example DisplayPort or Thunderbolt 3 displays Note See the Configure a display device section for dual display configuration requirements 2 Connect your peripherals to the docking station for examp...

Page 11: ...om TB3DK2DPPD or www StarTech com TB3DK2DPPDUE 2 Click the Support tab 3 Download the Intel_I21x zip driver 4 When the download is complete extract the contents of the compressed file that you downloaded 5 Navigate to the location where you extracted the driver contents and open the Windows folder 6 Double click the Setup exe file and follow the on screen instructions to complete the Ethernet driv...

Page 12: ... well as DP Because the port supports DP you can use passive adapters or cables to connect different types of monitors to the DisplayPort port Connect a display to the Thunderbolt 3 port You can also connect a display or a display adapter to one of the docking station s Thunderbolt 3 ports Type of display Adapter needed sold separately DisplayPort None HDMI DisplayPort to HDMI 4K Audio Video Conve...

Page 13: ...multiple Thunderbolt 3 displays in a daisy chain You can also set up dual displays using multiple Thunderbolt 3 displays in a daisy chain configuration For example you can connect a Thunderbolt 3 display to the Thunderbolt 3 port on the docking station You can then connect another Thunderbolt 3 device such as a second Thunderbolt 3 display through the first Thunderbolt 3 display Configure your dis...

Page 14: ...lues otherwise your monitors might not properly display Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop Video resolution bandwidth allocation Thunderbolt technology carries video and data bandwidth and it prioritizes video bandwidth to help ensure seamless display performance The performance of the remaining dock ports for example...

Page 15: ... C Single Display 4K N A 4096 x 2160p 4K 60Hz Download 22Gbps Upload 22Gbps DisplayPort and Thunderbolt 3 USB C Two Displays Dual 4K 4096 x 2160p 4K 4096 x 2160p 4K Download 8Gbps Upload 22Gbps The bandwidth values are approximate and depend on several variables including the number type resolution and refresh rate of your connected display s When connecting a display to one of the Thunderbolt 3 U...

Page 16: ...le with Thunderbolt 3 If you are using a USB C port that is not Thunderbolt 3 compliant switch to a port that is Thunderbolt 3 compliant 3 Make sure that your peripheral is Thunderbolt compliant If you re not sure check with the manufacturer Replace the Thunderbolt cable Use the Thunderbolt peripheral with a different cable that is Thunderbolt compliant Test the Thunderbolt peripheral 1 Use a seco...

Page 17: ...urned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents f...

Page 18: ...rts and we quickly deliver them wherever they need to go Just talk to one of our tech advisors or visit our website You ll be connected to the products you need in no time Visit www startech com for complete information on all StarTech com products and to access exclusive resources and time saving tools StarTech com is an ISO 9001 Registered manufacturer of connectivity and technology parts StarTe...

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