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4.6
On-site Functional Test, Calibration and Training
All Starrett vision metrology systems and optical comparators are calibrated at the factory prior
to shipment; however, it is possible that components may have moved during shipment. A
complete functional test and calibration are recommended foll owing physical installation.
Professional system installation is normally provided by Starrett for all new vision metrology
systems and optical comparators sold in North America. Installation includes equipment setup,
on-site calibration and on-site operator training. While professional installation is a separately -
quoted line item, it is highly recommended and is purchased by most users .
As part of its setup services, Starrett oversees the equipment’s in-plant transportation to its
permanent location and uncrating. Starrett then performs the physical setup and electrical
connection, followed by a completed functional checkout. This typically takes 1/2 day for a
manual system. The system is then allowed to temperature stabilize over night.
On-site calibration normally takes place on the day following setup. Calibration uses NIST -
traceable glass grids and gage blocks. Calibration typically takes 1/2 day for an MVR manual
system.
On-site basic operator training is provided following calibration. This typically takes 1/2 day
for an MVR manual system. Many customers choose to augment basic training with additional
hands-on training, where new operators program actual parts of the type on which they will be
working. Training is with the new equipment and is limited to 1 to 3 people, so that these can all
get hands-
on time. Starrett’s objective is to create power users, who can then train other users
when needed.
Installation services in North America (USA, Canada and Mexico) are provided by professional
installers and service technicians operating out of the Laguna Hills, CA, headquarters of
Starrett Kinemetric and its regional sales offices. Outside of North America, installation services
are provided by Starrett subsidiaries in Brazil (for South America), Scotland (for Europe and
Africa), China (for Mainland China), and Singapore (for Southeast Asia and Australia).