DataSure™
Operators Manual
26
PT 6*****
3.1
Common Problems and Solutions
Should you have any questions not addressed by the examples below, or if you desire to contact
the L.S. Starrett Company for any reason, please contact the L.S. Starrett Company subsidiary
serving your location, or write: The L.S. Starrett Company Sales Support Center 121 Crescent
Street Athol, MA 01330. Attention:
DataSure™
Technical Support.
Common Problems
Potential Solutions
•
Tool status remains Online, and will
not send measurements.
•
Click on ‘Reset Device’ from the device’s Detail Page.
•
Cycle the power on the EndNode.
•
EndNode batteries are used up over a
short period of time.
•
Make sure the Locate EndNode feature has been Stopp
from the Homepage.
•
Increase the Sampling Interval from the Basic System
Settings.
•
Increase the Ping Interval from the Advanced System
Settings.
•
Take the option to upgrade the EndNode battery to a
CR2477.
•
Tool will not go to sleep, and is running
down its batteries.
•
Turn the EndNode off when it is not needed.
•
Applications cannot open the comm.
port for a multiplexer.
•
Make sure no other programs are engaged on that comm
port.
•
Restart the PC.
•
The Wireless Network will not start.
•
Make sure the Gateway is connected and powered on.
•
Make sure the Gateway is not assigned to comm. port 9
greater.
•
Make sure there are no more than 5 multiplexers config
in the
DataSure™
system.
•
Not all measurements sent from the
EndNode are transmitted.
•
Wait for the green LED flashes indicating readings hav
been sent and then received before sending another
measurement.
•
Changing the Sampling Interval from
the Basic System Settings does not
affect a node.
•
Edit the node from the Network Node Detail page, and
on ‘Use Default’.
•
Changing the Enabled Logging from
the Basic System Settings does not
affect the logging of an object.
•
Edit the object (device, application, or node), ‘Customi
the logging, and click on ‘Use Default’.
3.2
Recommended Use Policies
•
Useful network administrative tip 1
•
Useful network administrative tip 2
3.3
RF ’Does & Don’ts
Describe appropriate methods of RF deployment
