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Starkey S Series iQ, Operation Manual

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Starkey S Series iQ Operation Manual Download Page 27

25

Hearing system Care

sYMptOM

pOssIBle 
Causes

sOlutIOns

Not Loud 

Enough

Low battery

Replace battery

Blocked  

earmold/tubing/

earbud

Clean or replace Wax 

Guard as needed

Hearing change

Contact your hearing 

care professional

Debris buildup

Clean both microphone 

and receiver with brush

Inconsistent 

Performance

Low battery

Replace battery

Blocked  

earmold/tubing/

earbud

Clean or replace Wax 

Guard as needed

Unclear, 

Distorted 

Performance

Low battery

Replace battery

Blocked  

earmold/tubing/

earbud

Clean or replace Wax 

Guard as needed

Defective hearing 

instrument

Contact your hearing 

care professional

Dead

Low battery

Replace battery

Blocked  

earmold/tubing

Clean or replace Wax 

Guard as needed

Crimped tubing

Contact your hearing 

care professional

troubleshooting Guide

Summary of Contents for S Series iQ

Page 1: ...RIC Receiver In Canal O p e r at io n s M a n u a l ...

Page 2: ......

Page 3: ...tip 9 Operation On Off 10 Multimemory Settings 11 Directional Settings 12 Telephone Use 13 T2 touch tone Function 16 Self Check 18 Reminder 19 Summary of Settings 20 Hearing System Care Instrument Care 22 Service and Repair 24 Troubleshooting Guide 25 Tips for Better Communication For You 26 For Your Family and Friends 27 FDA Information Required Information 28 1 ...

Page 4: ... Cable 3 Receiver 4 Microphone s 5 Multimemory Button 6 Battery Compartment on off control Location of serial number 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side indicator 10 Instant Fit Earbud 11 Custom Earmold optional 12 RIC Custom Power Earmold optional ...

Page 5: ...3 2 Overview 3 12 11 10 4 9 8 5 6 1 7 ...

Page 6: ...e brown 312 color code on the packaging To insert or replace the battery 1 Use the nail grip on the battery door 2 Remove the tab from the new battery 3 Open the battery door gently and remove the old battery 4 Line up the battery s plus sign flat side of the battery with the on the battery door 5 Close the battery door ...

Page 7: ...5 Preparation 1 2 3 4 5 ...

Page 8: ...een low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT this could result in serious damage if the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper w...

Page 9: ...using the proper size and type Warnings Batteries are dangerous if swallowed To help prevent the accidental ingestion of batteries Keep out of reach of children and pets Check your medications before taking them batteries have been mistaken for pills Never put batteries in your mouth as they can easily be swallowed National Button Battery Ingestion Hotline 202 625 3333 ...

Page 10: ... 2 Carefully place the hearing instrument behind your ear wrapping it over the top of your ear 3 Place the lock inside the bowl of your ear To remove the Instant Fit Earbud 1 Remove the lock from the bowl of your ear 2 Remove the hearing instrument from behind your ear 3 Grasp the receiver with your thumb and forefinger Gently pull out of your ear canal Do not pull with the hearing instrument case...

Page 11: ...aring instrument behind your ear wrapping it over the top of your ear 3 Place the lock inside the bowl of your ear To remove the Custom Eartip 1 Remove the lock from the bowl of your ear 2 Remove the hearing instrument from behind your ear 3 Grasp the receiver with your thumb and forefinger Gently pull out of your ear canal Do not pull with the hearing instrument case as this may damage the connec...

Page 12: ...rt a battery and completely close the battery door To turn OFF Open the battery door until the battery is no longer touching the battery contacts Some hearing instruments are programmed to have a Power On delay Your hearing professional will place a check in the box below if your hearing instruments have this feature The Power On delay means that your instruments will take several seconds to power...

Page 13: ...ltimemory button inward When you press the Multimemory button you may hear a speech indicator or a tone series indicating the device has changed to the next program Your hearing instrument has been set up with the following indicators and environments Program Tone Speech Environment 1 1 Tone One Normal 2 2 Tones Two 3 3 Tones Three 4 4 Tones Four Operation ...

Page 14: ...nt will continually monitor the environment and gradually adjust to the appropriate mode to optimize speech intelligibility When the directional microphones are activated by pushing the Multimemory button manual the hearing instrument optimizes speech when you select the directional memory Ask your hearing care professional about your particular directional settings Program Directional Setting 1 A...

Page 15: ...phone handset in a normal position and then shift slightly back When correctly positioned you will hear an indicator for the automatic activation of the telephone program When finished the hearing system will automatically return to the previous setting Operation My telephone feature is Automatic Telephone Response ATR Automatic Telecoil Autocoil Manual Telecoil Program __________ ...

Page 16: ...hoosing the telecoil setting using the Multimemory button General Telephone Use Some hearing instruments work best by holding the phone close to but not fully covering your ear In some instances if you encounter whistling feedback tilt the receiver at an angle until the whistling stops Your hearing professional can provide instructions and techniques for your specific needs Operation ...

Page 17: ...lephone rating of 3 M3 would result in a combined rating of 5 Any combined rating that equals at least 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance The immunity of this hearing aid is at least M2 T2 The equipment performance measurements categories and system classifications are based upon the best information available but cannot guarantee that...

Page 18: ...t your telephone service provider Hold the phone approximately 3 inches from the ear Press to wake T a tone series indicates that it is ready for a command Press the telephone key that corresponds to the desired function T will sleep after 20 seconds My hearing instrument has T2 capability Please read the section below My hearing instrument does not have T2 capability See page 18 Use the following...

Page 19: ...ique T indicator Telephone too far from hearing system Bring telephone closer to hearing system microphone Incorrect key command Press to wake then press 2 or 8 to increase or decrease volume or 4 or 6 to change programs if device has multiple programs Hearing system responded but won t respond to later command T automatically sleeps 20 seconds after last command Press to wake then press key that ...

Page 20: ...e box below if this feature is activated To perform the Self Check 1 Open and close the battery door three times 2 Place the hearing system in your ear 3 Listen for the status indicator 4 Schedule an appointment with your hearing care professional if needed My Self Check feature is activated My Self Check indicator is a Speech Indicator Good Make Appointment Tone Indicator ...

Page 21: ...ppointment Your hearing care professional will check the box below if this feature is activated The Reminder will occur automatically When you hear the Reminder indicator please contact your hearing care professional My Reminder feature is activated My Reminder indicator is a Speech Indicator Make Appointment Tone Indicator ...

Page 22: ...onment Directional Setting Ind Program 1 Normal Off Automatic Program 2 Off Automatic Manual Program 3 Off Automatic Manual Program 4 Off Automatic Manual Low Battery Power On Volume Control Yes No Standby Push and Hold Self Check Reminder ...

Page 23: ...No Speech 2 Tones Tone Series c Yes No Speech 3 Tones Tone Series c Yes No Speech 4 Tones Tone Series Yes No Speech Tone Series Tone Series Yes No Optimal VC Minimum VC Maximum VC Tone Series Yes No Tone Series Yes No Speech Tone Series Yes No Speech Tone Series Yes No Speech Tone Series ...

Page 24: ...ng brush or soft cloth to clean debris from around the switches microphone and battery compartment inspect the receiver Instant Fit Earbud Custom Earmold and Wax Guard regularly Never use water solvents cleaning fluids or oil to clean your instrument Your hearing care professional can provide further information on additional maintenance procedures for your hearing system if needed ...

Page 25: ... in use remove the batteries completely place your hearing system in the storage container and store In a dry safe place Away from direct sunlight or heat to avoid extreme temperatures Where you can easily find them Safely out of reach of pets and children Do not take apart your hearing instruments or insert the cleaning tools inside them ...

Page 26: ...iolate any applicable warranties or insurance you could easily cause further damage Should your hearing system fail or perform poorly check the guide on the next page for possible solutions If problems continue contact your hearing care professional for advice and assistance Many common problems may be solved right in your hearing care professional s office or clinic ...

Page 27: ...h Inconsistent Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace Wax Guard as needed Unclear Distorted Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace Wax Guard as needed Defective hearing instrument Contact your hearing care professional Dead Low battery Replace battery Blocked earmold tubing Clean or replace Wax Guard as...

Page 28: ...nd feelings Reading lips facial expressions and gestures can help the learning process and add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember ...

Page 29: ... Family and Friends Your family and friends are also affected by your hearing loss Request that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize dist...

Page 30: ... air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physic...

Page 31: ... statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Use of a hearing aid is only part of hearin...

Page 32: ...facture your hearing instrument Defect means the failure of the workmanship performed and or materials used to conform the hearing instrument to Starkey s design and manufacturing specifications and tolerances Your hearing professional may have issued a warranty or service plan that goes beyond the provisions of this Limited Warranty Please contact him or her for further information Starkey will e...

Page 33: ...sion or limitation of consequential or incidental damages so the above exclusions may not apply to you YOUR LEGAL REMEDIES THIS LIMITED WARRANTY DOES NOT EXTEND TO FUTURE PERFORMANCE ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES MAY AND SHALL NOT BE COMMENCED MORE THAN 90 DAYS AFTER THE EXPIRATION OF THE WARRANTY PERIOD THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMI...

Page 34: ...32 Notes ...

Page 35: ...33 Notes ...

Page 36: ...s Reserved 84448 000 3 10 BKLT0175 00 EE ST Rev A A global hearing technology company headquartered in Eden Prairie Minnesota U S A Starkey Laboratories Inc 6700 Washington Avenue South Eden Prairie MN 55344 3476 800 328 8602 www starkey com ...

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