Starkey S Series iQ, Operation Manual

Page: 19 / 36

17
Operation
sYMptOM pOssIBle Causes sOlutIOns
Hearing system
not responding
to telephone
command
Telephone keys not
emitting beep tones
Consult telephone
operator’s manual to
enable beep tones
T² not unlocked prior
to command
Press ** and listen for
unique T² indicator
Telephone too far
from hearing system
Bring telephone closer
to hearing system
microphone
Incorrect key command
Press ** to wake then
press 2 or 8 to increase
or decrease volume or
4 or 6 to change programs
if device has multiple
programs
Hearing system
responded but
won’t respond to
later command
T² automatically
“sleeps” 20 seconds
after last command
Press ** to wake then
press key that corresponds
to desired action
troubleshooting Guide