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27

Tips for Better Communication

For Your Family and Friends

Your family and friends are also affected by your 
hearing loss. Request that they:

•  Get your full attention before beginning to speak
•  Look at you or sit face-to-face in a quiet room
•  Speak clearly and at a normal rate and level; 

shouting can actually make understanding more 
difficult

•  Rephrase rather than repeat the same words; 

different words may be easier to understand

•  Minimize distractions while speaking

Summary of Contents for RIC 312

Page 1: ...RIC Receiver In Canal O P E R A T I O N S M A N U A L ...

Page 2: ...Hearing Instrument Instrument Controls Push Button Controls p 11 Size 312 Battery Brown ...

Page 3: ...rs 14 Memory Change 14 Mute 15 CROS BiCROS Balance Control 15 Multiflex Tinnitus Level Control 15 Directional Settings 16 Telephone Use 16 CROS BiCROS Technology 19 Multiflex Tinnitus Technology 20 Accessories Wireless Accessories 22 Hearing Instrument Care Instrument Care 23 Service and Repair 24 Troubleshooting Guide 25 Tips for Better Communication 26 Safety Information 28 FDA Information 30 FC...

Page 4: ...mpartment on off control location of serial number location of left right side instrument indicator RED is for right ear BLUE is for left ear Your hearing instrument can be identified by 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator Comfort Fit Solutions 10 Instant Fit Earbud 11 Custom Earmold optional 12 RIC Custom Power Earmold...

Page 5: ...5 4 2 1 3 5 7 10 6 8 9 11 12 Push Button Micro RIC 312 Overview ...

Page 6: ...attery 3 Remove the colored tab from the new battery 4 Align the battery s sign flat side of the battery with the on the battery door 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately five minutes to replace the battery An indicator may also sound just before the battery stops working Actual time between low battery indicator...

Page 7: ...7 Preparation 1 3 2 4 5 ...

Page 8: ...TION HOTLINE 202 625 3333 Preparation Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT This could result in serious damage if the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper waste or recycling container Batteries vary in size and performance Your hearin...

Page 9: ... instrument over the top of your ear carefully placing it behind your ear 3 Place the retention lock inside the bowl of your ear To remove the earbud or earmold Remove the retention lock from the bowl of your ear Remove the hearing instrument from behind your ear Grasp the receiver with your thumb and forefinger Gently pull out of your ear canal Do not pull with the hearing instrument case as this...

Page 10: ...aving an object in it if so please contact your hearing professional If an actual allergic reaction occurs alternative earmold materials are available contact your hearing professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician ...

Page 11: ...rument s user control may have been customized by your hearing professional Ask your hearing professional how the user control on your instrument is set Available User Control Functionality The user control on your hearing instrument can respond differently depending on how long you activate press the button Your instrument is capable of having one function assigned to a short press press and rele...

Page 12: ...set up with a user adjustable volume control temporary volume adjustments can be made Your hearing instrument will always power on to the same volume setting Volume Home determined by your hearing professional Sprinkler Volume Control If your user control is configured as a sprinkler volume control each time you activate the user control the volume of your hearing instrument changes Sprinkler volu...

Page 13: ...igured as a dedicated up down volume control each time you activate the user control the volume of your hearing instrument always changes in a specific direction either up or down For example a short press and release may increase the volume while a long press and hold may decrease the volume in your hearing instrument Some user controls can be set for the Right instrument to increase volume and t...

Page 14: ...ible indicators which highlight the current volume position Memory Change Your hearing professional may create multiple memories within your hearing instrument These additional memories can be accessed by activating the user control on your hearing instrument If your user control is configured for memory changes each time you activate the user control the memory of your hearing instrument will inc...

Page 15: ...hearing professional you may hear an indicator prior to the hearing instrument muting To unmute your hearing instrument long press and hold the user control until audio is restored CROS BiCROS Balance Control Your user control on the transmitter can also adjust the balance between your hearing instrument and transmitter Please refer to the section labeled CROS BiCROS Technology on page 19 for furt...

Page 16: ...ofessional about your particular directional settings Telephone Use Some hearing instruments can be customized with features to help you effectively communicate on the telephone Ask your hearing professional about your telephone solution Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing instrument compatible telepho...

Page 17: ...nstruments into a telephone or telecoil memory as needed Ask your hearing professional which memory you should access for manual telephone use General Telephone Use Some hearing instruments work best by holding the phone close to but not fully covering your ear In some instances if you encounter whistling feedback tilt the receiver at an angle until the whistling stops Additionally the hearing ins...

Page 18: ... phone streaming option When you enter your telephone memory the audio from your telephone will be streamed from the phone ear s hearing instrument to the opposite ear s hearing instrument This allows you to hear the telephone conversation in both ears Ask your hearing professional about your particular telephone settings ...

Page 19: ... the hearing instrument and the transmitter This control adjusts the level of sound coming from the transmitter Press and release the button until the desired level is reached Each press and release changes the balance level one increment NOTE Balance Control is only applicable for BiCROS memories CROS Streaming Your hearing system is equipped with a CROS transmitter When you enter a memory with e...

Page 20: ...gured as a sprinkler stimulus control each time you activate the user control the stimulus level in your hearing instrument changes Sprinkler stimulus control is configured by default to automatically decrease in level before it increases To make the stimulus level louder activate the user control Repeat this motion until you are at the minimum setting The next time you activate the user control t...

Page 21: ...nstrument always changes in a specific direction either up or down For example a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing instrument Some user controls can be set for the Right instrument to increase stimulus level and the Left instrument to decrease stimulus level Ask your hearing professional if this setti...

Page 22: ...to transmit television audio directly to your instruments Ability to transmit remote microphone audio directly to your instruments Ability to transmit your cell phone conversation directly to your instruments Consult with your hearing professional to determine if your hearing instruments have wireless capabilities and which accessories may be best for you Wireless accessories are only compatible w...

Page 23: ...ol microphone and battery compartment inspect the receiver earbud or eartip and wax guard regularly Never use water solvents cleaning fluids or oil to clean your instrument Your hearing professional can provide further information on additional maintenance procedures for your hearing instrument if needed Hear Clear Receiver Wax Guards The hearing instrument integrates disposable Hear Clear earwax ...

Page 24: ...reme temperatures Where you can easily find them Safely out of reach from pets and children Service and Repair If for any reason your hearing instrument does not operate properly do NOT attempt to fix it yourself Not only are you likely to violate any applicable warranties or insurance you could easily cause further damage Should your hearing instrument fail or perform poorly check the guide on th...

Page 25: ...ush Inconsistent Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Unclear Distorted Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Defective hearing instrument Contact your hearing professional Dead Low battery Replace battery Blocked earmold tubing Clean or replace wax guard as ne...

Page 26: ...d add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that peopl...

Page 27: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Page 28: ...agnetic fields from other medical devices radio signals and electrostatic discharges If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your hearing instruments might cause interference with your medical device please contact your physician or the manufacturer of your medical device for information about the risk of dist...

Page 29: ...s that may be featured in your hearing instruments can be used on an aircraft as hearing instruments are exempt from the rules applied to other personal electronic instruments on an aircraft International Use Your hearing instruments are approved to operate at a radio frequency that is specific to your country or region and might not be approved for use outside your country or region Be aware that...

Page 30: ...ric air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a phy...

Page 31: ...ver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions Use of a hearing aid is only part of hea...

Page 32: ...an should be used in a tinnitus management program for relief of tinnitus Multiflex Tinnitus Technology generates a broadband white noise signal that varies in frequency and amplitude These characteristics are adjustable by the hearing professional and are specific to the prescribed therapy designed by the professional for the patient s needs and comfort The patient may have some control of the le...

Page 33: ...ur hearing loss and preference and your hearing professional can adjust the settings of Multiflex Tinnitus Technology to meet your needs Multiflex Tinnitus Technology may provide temporary relief of your tinnitus PRESCRIPTION USE ONLY CAUTION Federal law restricts this instrument to sale by or on the order of a doctor audiologist or other hearing care practitioner licensed to dispense hearing inst...

Page 34: ...should not use your hearing instrument for more than sixteen 16 hours a day if your instrument is set at the maximum output level nor should you use your instrument if your hearing professional has set the instrument at levels that exceed your comfort level Important notice for prospective sound generator users Good health practice requires that a person with tinnitus have a medical evaluation by ...

Page 35: ...ceived including interference that may cause undesired operation of the instrument Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment Hereby Starkey Hearing Technologies declares that the RIC is in compliance with the essential requirements and o...

Page 36: ...ic equipment must be handled according to local regulations Starkey Hearing Technologies 6700 Washington Ave South Eden Prairie MN 55344 USA Wm F Austin House Bramhall Technology Park Pepper Road Hazel Grove Stockport SK7 5BX United Kingdom ...

Page 37: ...37 Notes ...

Page 38: ...38 Notes ...

Page 39: ...39 Notes ...

Page 40: ...0086 2015 Starkey Hearing Technologies All Rights Reserved 81874 007 11 15 BKLT2815 01 EE XX ...

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