18
19
handling and Care
when to Call your hearing professional
• Severe reactions, discharge from the ear,
excessive wax, or other unusual conditions warrant
immediate medical attention
• Pain or soreness in or around the ear is normally
caused by pressure from the earmold on a
particularly sensitive area, and may easily be
corrected through trimming and polishing by your
hearing professional
• If for any reason an instrument fails, do not
attempt to fix it yourself; this will likely violate any
applicable warranties . Should your instruments
fail or perform unsatisfactorily, first check the
troubleshooting guide on page 19; if problems
persist, contact your hearing professional
trOuBleshOOting guide
syMptOM
pOssiBle
Causes
sOlutiOns
Not Working
Low battery
Replace battery
Blocked earmold
tubing or canal
opening
Clean the
devices
(see page 14)
Not Loud
Enough
Blocked earmold
tubing or canal
opening
Clean the
devices
(see page 14)
When was your
hearing last
checked?
Contact
your hearing
professional
Intermittent
Moisture
Follow
instructions on
page 17
Defective
device
Contact
your hearing
professional
