20
Abnormal noise
Drive gear or the
bearing is damaged
Replace part
Bearing of front or
rear suspension is
damaged
Adjust or replace
Wheel screw is loose
Tighten
Motor’s bearing is
damaged
Replace part
Low braking power
Brake drum is
damaged
Replace part
Brake shoe is not clean Keep clean
These possible causes are just for your reference and do not include all causes that result in these
listed issues.
After-Sale Service
Star EV will provide the friendly service and technical support for the users.
Users can report faulty problems by telephone, fax and email. Keep Star EV informed for the model
number, VIN number, estimated delivery time, contract number and date as well as a detailed
description or photos of the faulty parts and problems, and our team will handle it accordingly.
Do not disassemble.