6
If the software failed to connect to the reader automatically, you will see a pop up error message:
In case where the software failed to automatically connect the correct com port, you can manually
input the com port to connect to.
1.
Go to
Settings
2.
Go to the “
Com
” tab
3.
Change the value of the “
Serial Ports
”*
**You can go to Window> Control Panel>Device Manager to check the Com Port number that the
reader is using, please refer to section driver installation section.