Star Micronics futurePRNT TSP100 Hardware Manual Download Page 1

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Hardware Manual

Summary of Contents for futurePRNT TSP100

Page 2: ...licables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada The above statement applies only to printers marketed in Canada CE Manufacturer s Declaration of Conformity EC Council Directive 89 336 EEC of 3 May 1989 This product has been designed and manufactured in accordance with the Internatio...

Page 3: ...5 Thermal Roll Paper Specification 21 5 1 Roll paper specification 21 5 2 Recommended paper 21 6 Control Panel and Other Functions 23 6 1 Control Panel 23 6 2 Errors 23 6 3 Self Printing 25 7 Preventing and Clearing Paper Jams 26 7 1 Preventing Paper Jams 26 7 2 Removing Paper Jam 26 7 3 Releasing a Locked Cutter Auto Cutter Mode only 27 8 Periodical Cleaning 29 8 1 Cleaning the Thermal Head 29 8 ...

Page 4: ...acking the unit check that all the necessary accessories are included in the package 1 1 1 U Model Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date ...

Page 5: ...s Rubber feet Roll paper Connector cover A CD ROM Installation sheet Options AC adapter STAR Adapter PS60A 24A PoweredUSB cable Y cable PoweredUSB 24V to USB B HOSIDEN M USB cable STAR USB Cable 1 8M TSP1 PoweredUSB cable straight type PoweredUSB 24V to 1 8 Recommended cables ...

Page 6: ...e printer status and switches to operate the printer Power switch Used to turn on off power to the printer Power connector For connection of the power cord Peripheral drive connector Connects to peripheral units such as cash draw ers etc Do not connect this to a telephone USB connector For connection to a host computer using a USB cable Printer cover Open this cover to load or replace paper ...

Page 7: ...to load or replace paper Control panel Features LED indicators to indicate printer status and switches to operate the printer Power switch Used to turn on off power to the printer Power connector For connection of the AC adapter or the PoweredUSB cable Y cable USB connector For connection to a host computer using the USB cable or PoweredUSB cable Y cable PoweredUSB connector For connection to a ho...

Page 8: ...er is well away from heaters and other sources of extreme heat Make sure that the surrounding area is clean dry and free of dust Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes Make sure that the room where you are using the printer is not too humid WARNING Shutdown...

Page 9: ...s shown Then connect the USB interface cable to the printer Note The dialog shown below may appear on your PC screen if your PC is runningWindows 98 or Me and if you turn ON the power of the printer for the first time while the PC and the printer are connected with the USB cable In this case refer to the software manual on the CD ROM in the following directory Documents folder ...

Page 10: ...cover A PoweredUSB cable straight type Connector cover B The printer is shipped with connector cover B installed This cover does not need to be removed when using the PoweredUSB cable straight type When using a USB cable or PoweredUSB cable Y cable remove connector cover B and install connector cover A to the printer until a click is heard To remove connector cover B use a flat head screwdriver as...

Page 11: ...dUSB cable straight type Note The dialog shown below may appear on your PC screen if your PC is runningWindows 98 or Me and if you turn ON the power of the printer for the first time while the PC and the printer are connected with the USB PoweredUSB cable In this case refer to the software manual on the CD ROM in the following directory Documents folder ...

Page 12: ...re so it is up to you to obtain one that suits your needs CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the connector on the rear panel of the printer CAUTION Do not connect a telephone line into the peripheral drive connector Failure to observe this may result ...

Page 13: ...paper roll with an 57 5 mm width install the paper roll holder as described on the following page Cover open lever Roll paper 1 Push the cover open lever and open the printer cover 2 While observing the direction of the roll set the paper roll into the hollow and pull on the leading edge of the paper toward you ...

Page 14: ...rolltoa larger roll will cause part of the print head to rub against the platen and deteriorate 3 Push down both sides of the printer cover to close Note Make sure that the printer cover is securely closed 4 Tear Bar Model Tear off the paper as shown Auto Cutter Model If the printer cover is closed after turning on the power the cutter operates automati cally and the front end of the paper is cut ...

Page 15: ...everandopentheprintercoverwhenprintingisinprogressorwhen the auto cutter is operating Do not pull out paper while the printer cover is closed The heating element and the driver IC of the thermal head are easily damaged Do not touch them with metal objects sandpaper etc Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands Do not touch the t...

Page 16: ...for the first time while the PC and the printer are con nected with the USB cable In this case refer to the softwaremanualontheCD ROM inthefollowing directory Documents folder 3 4 2 PU Model CAUTION Make sure that the PC is turned off before connecting the PoweredUSB cable Y cable or PoweredUSB cable straight type Connecting the USB cable Connecting the PoweredUSB cable Y cable or PoweredUSB cable...

Page 17: ... procedure applies to the Windows operating systems shown below For instructions on the Linux and Macintosh OS X refer to the software manual located in the Linux and Mac folders on the CD ROM Windows 98 SE Windows 2000 Windows Me Windows XP 1 Turn ON the power to your PC to start Windows 2 Insert the supplied CD ROM Drivers and Utilities into the CD ROM drive 3 Follow the instructions that appear...

Page 18: ...the back or bottom of the printer to make sure its voltage matches that of the AC outlet Also make sure the plug on the power cord matches the AC outlet 2 If the power cord is not attached to the printer plug the appropriate end into theAC inlet on the back of the printer 3 Plug the power cord into a properly grounded AC outlet CAUTION If the voltage shown on the label on the bottom of your printe...

Page 19: ...C outlet 1 Connect the AC adapter to the power cable Note Use only the standard AC adapter and power cable 2 Connect AC adapter to the connector on the printer 3 Insert the power cable plug into an AC outlet CAUTION When disconnecting the cable take hold of the cable connector to pull it out Releasing the lock makes it easy to disconnect the connector Pulling the cable excessively could cause dama...

Page 20: ...at the power outlet it is plugged into is nearby and easy to access When an Switch cover is affixed to the printer above the power switch the ON OFF marks of the power switch may be hidden If this occurs remove the power cord from the outlet to turn the printer OFF Note The dialog shown below may appear on your PC screen if your PC is runningWindows 98 or Me and if you turn ON the power of the pri...

Page 21: ...et Switch cover 4 1 Attaching the Holder Plate 1 Attach the holding plate to the printer Then tighten the two screws that were supplied to secure it in place 2 Position the printer over the screws etc on the wall and then slide it downward to set it in place 3 Push the cover open lever and open the printer cover 4 Insert the roll paper as shown ...

Page 22: ...tach the four rubber feet in the positions shown in the figure Ensure that any soiling has been com pletely wiped off before attaching the rub ber feet 2 Push the cover open lever and open the printer cover 3 Insert the roll paper as shown ...

Page 23: ...people can not easily operate the power switch Install the switch cover as shown in the diagram below The power switch can be turned ON and OFF O by inserting a narrow instrument ball pen etc in the holes in the switch cover CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so tha...

Page 24: ... be able to scan a printed bar code or characters depending on the print density Make sure that your reader or scanner is able to scan correctly beforehand 5 2 1 U Model 0 5 1 0 5 1 Manufacturer Mitsubishi Paper Mills Limited MitsubishiHiTecPa per FlensburgGmbH Oji Paper Co Ltd NipponPaperIndustries Kanzaki Specialty Papers Inc KSP Product name P220AG HP220AB 1 P220AGB PB670 PB770 F5041 PD150R PD1...

Page 25: ...l type paper high image stability paper normal type paper card ticket 2 color paper Red Black 2 color paper Blue Black normal type paper normal type paper high image stability paper 2 color paper Red Black 2 color paper Blue Black normal type paper 2 color paper Red Black 2 color paper Blue Black Paper thickness µm 65 thickness 75 thickness 80 thickness 75 thickness 75 thickness 60 thickness 75 th...

Page 26: ...s the FEED button to feed roll paper 6 2 Errors 1 Automatically recoverable errors Error Description Head high temperature detection Board high temperature detection Cover open error POWER Lamp Flashesat0 5 second intervals Flashes at 2 second intervals On ERROR Lamp Off Off On Recovery Conditions Automatically recovered after the print head has cooled Automatically recovered after the board has c...

Page 27: ...able Non recoverable Non recoverable Non recoverable Note 1 If a non recoverable error occurs turn the power OFF immediately 2 If a non recoverable error occurs please consult the dealer for repairs 3 Paper cut error Note If the cutter does not return to its home position or does not perform the initial movement it will result in a non recoverable error 4 Paper detection error Error Description Pa...

Page 28: ... while holding the FEED button depressed Test printing is performed The versionnumberandprintersettingsareprinted Aftertheprinterstartsprinting releaseyourhand from the FEED button After self printing is completed the printer will start in the normal mode ...

Page 29: ...on 7 3 Then open the printer cover after the paper jam has been removed 3 Remove the jammed paper CAUTION Take care not to damage the printer when removing the jammed paper Since it is easy to damage the thermal head in particular take care not to touch it 4 Position the roll paper straight and close the printer cover gently Note 1 Make sure that the paper is positioned straight If the printer cov...

Page 30: ...ter may be dangerous be sure to turn off the printer first 1 Set the power switch to OFF to turn off the printer 2 Remove the front cover to reveal the auto cutter 3 Remove any jammed paper Note Be careful not to damage the printer while removing any jammed paper Since the thermal print head is particularly sensitive be sure not to touch it Auto cutter Front cover ...

Page 31: ...e on the side of the cutter and turn it in the direction of the arrow shown on the right in order to return the cutter to its normal position 5 Open the printer cover remove any jammed paper and then reinstall the paper roll 6 Install the front cover and then set the power switch to ON ...

Page 32: ...ally Such cleaning is recommended to be carried out once six month or one million lines 8 1 Cleaning the Thermal Head To remove blackish dust collected on the surface of the thermal head wipe it with Isopropyl alcohol IPA Note The thermal head is easy to damage so clean it gently with a soft cloth Take sufficient care not to scratch it when cleaning it 8 2 Cleaning the Paper Holder Use a soft clot...

Page 33: ...a telephone Use cables which meet the following specifications Peripheral Drive Connector 1 6 Modular plug MOLEX 90075 0007 AMP641337 or BURNDY B 66 4 Wire lead Shield Drive circuit The recommended drive unit is shown below 6 1 6 P Modular jack connector 7824 F G TR1 M GND TR2 M GND TR3 5V 24V R1 R2 6 5 4 3 2 1 L1 L2 R3 4 7kΩ 1 4W Frame ground Printer side User side D1 D2 Peripheral unit 1 With sh...

Page 34: ... simultaneously 3 The peripheral drive duty must satisfy the following ON time ON time OFF time 0 2 4 Minimum resistance for coils L1 and L2 is 24Ω 5 Absolute maximum ratings for diodes D1 and D2 Ta 25 C are Average Rectified Current Io 1A 6 Absolute maximum rating for transistors TR1 and TR2 Ta 25 C are Collector current Ic 2A ...

Page 35: ...used Roll diameter ø83 mm or less 6 Overall dimension 142 W 204 D 132 H mm 7 Weight Auto cutter model 1 72 kg without roll paper Tear bar model 1 56 kg without roll paper 8 Noise Approx U Model 49 dB Auto cutter model 48 dB Tear bar model PU Model 50 dB Auto cutter model 50 dB Tear bar model Note The noise measurements listed above were obtained according to conditions established by this company ...

Page 36: ... full speed Printer class and vendor class compatible 2 Connector U Model Type B PU Moedl Type B and PoweredUSB connector Type B connector DUSB BRA42 T11 D2 FA manufacturer DDK Pin No Signal name Function 1 VBUS USB Power pin 5V DC 2 D Serial Date 3 D Serial Date 4 GND Signal ground PoweredUSB connector 69913 104LF manufacturer FCI Pin No Signal name Function 1 F GND Frame ground 2 24V 24V DC 3 GN...

Page 37: ... Surface 1 2 3 10 4 2 PU Model AC adapter 1 Input 100 to 240V AC 50 60 Hz 2 Output DC 24V 5 3 Current Consumption DC 24 V at room temperature Low power consumption mode Stand by Approx 0 1A Mean Approx 1 0A at ASCII continuous printing Peak Approx 5 0A at print duty 100 for 10 seconds or less Standard mode Stand by Approx 0 1A Mean Approx 1 4A at ASCII continuous printing Peak Approx 10 0A at prin...

Page 38: ... 1 0A at ASCII continuous printing Peak Approx 5 0A at print duty 100 for 10 seconds or less Standard mode Stand by Approx 0 1A Mean Approx 1 4A at ASCII continuous printing Peak Approx 10 0A at print duty 100 for 10 seconds or less To switch between the standard and low power consumption modes refer to chapter 11 for details on the DIP switch settings Notes There is a danger that there will be a ...

Page 39: ...onment range Relative humidity Operating temperature and humidity range 30 40 50 10 5 Environmental Requirements 1 Operating Temperature 5 C to 45 C Humidity 10 to 90 RH without condensation 2 Transport storage except for paper Temperature 20 C to 60 C Humidity 10 to 90 RH without condensation ...

Page 40: ...ion lines The Mean Cycle Between Failure MCBF is defined to be the overall failure cycle which includes random or wear failures that occur until the printer reaches its mechanical life of 20 million lines As the mechanical remains at 20 million lines the MCBF of 60 million lines does not indicate its useful life 3 Auto Cutter Life 1 million cuttings provided the paper thickness is between 65 and 8...

Page 41: ... Remove the screw and then remove the DIP switch cover on the bottom of the printer Whentheprinterisshipped DIPswitch1 4issettoOFF all of the other switches are set to ON PU model 1 2 3 4 DIP switch 1 OFF ON 3 Use a tool with a narrow tip to change the DIP switch settings 4 Install the DIP switch cover and secure it with the screw Note The new settings will take effect after the printer is turned ...

Page 42: ...ase access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel 732 623 5555 Fax 732 623 5590 STAR MICRONICS U K LTD Star House Peregrine Business Park Gomm Road High Wycombe Bucks HP13 7DL U K Tel 01494 471111 Fax 01494 473333 ...

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