7 Warranty
New Stage Accompany B.V. warrants to the initial purchaser of each new Stage Accompany
product, from the date of purchase by the original purchaser until the end of the warranty period,
that the product is free of defects in materials or workmanship.
The warranty period on all Stage Accompany products is five years from the date of the first
consumer purchase, with the exception of:
•
all electrical products: three years from the date of the first consumer purchase;
•
cone assemblies in the loudspeaker and diaphragms of the Ribbon Compact Drivers:
one year from the date of the first consumer purchase;
•
movable parts, such as castors, locks, handles, hinges, fans etc. one year from the
date of the first consumer purchase;
•
computers and associated peripherals: six months from the date of the first consumer
purchase.
To validate warranty, the purchaser must always keep the original receipt of purchase to
establish the date of purchase.
Appeal on warranty will be voided in case:
•
of defects caused by influence from the outside, accident, misuse, neglect or influence
of water;
•
the serial number on the product has been defaced, altered or removed;
•
of damage due to shipment;
•
of damage resulting from neglecting instructions listed in the user manual;
•
of damage caused by incorrect, abnormal handling or abuse during delivery;
•
the unit has been repaired (or shows signs of repair) by someone not authorised by
New Stage Accompany B.V.;
•
the original receipt of purchase cannot be presented whenever warranty service is re-
quired;
•
the cause of damage is unknown.
WARRANTY
stage accompany
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ES 10 USER MANUAL
7-1
