4
Sudden Starts. If power is on to pump
when thermal overload resets, pump may start without
warning. If you are working on pump, you may get an
electrical shock or impeller may catch fingers or tools.
Disconnect power before servicing pump.
A. Pump fails to operate:
1. Check to be sure that power cord is securely plugged into outlet.
Disconnect power to outlet before handling pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that there is a 3/16" (4.8mm) vent hole in discharge pipe and
it is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then
stops immediately, disconnect from power source for 30 minutes to allow
motor to cool, then reconnect to power source. Check for cause of
overheating/overloading.
B. Pump fails to empty sump:
1. Be sure all valves in discharge pipe are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
C. Pump will not shut off:
1. Check automatic float switch or controller for proper operation and
location. See manufacturer’s installation instructions for switches/controller.
2. If pump is completely inoperative or continues to malfunction, consult your
local serviceman.
TROUBLES-REMEDIES
LIMITED WARRANTY
Sta-Rite Industries, Inc., warrants to the original consumer of the products listed below, that they will be free from defects in
material and workmanship for the Warranty Period from the date of original installation or manufacture as noted.
Product
Warranty Period
Water Systems Products – jet pumps,
whichever occurs first:
small centrifugal pumps, submersible pumps
1 year from date of original installation, or
and related accessories
2 years from date of manufacture
Hydro-Flow Filters
1 year from date of purchase
Signature 2000 Fibrewound Tanks
5 years from date of original installation
Pro-Source Steel Pressure Tanks
5 years from date of original installation
Pro-Source Epoxy-Line Tanks
3 years from date of original installation
Sump/Sewage/Effluent Products
1 year from date of original installation, or
2 years from date of manufacture
Our warranty will not apply to any product that has been subject to negligence, misapplication, improper installation or main-
tenance. In the event a three phase submersible motor is operated with single phase power through a phase converter, or if
three-leg ambient compensated, extra-quick trip overload relays of recommended size are not used, our warranty is void.
Buyer’s only remedy and Sta-Rite Industries, Inc.’s only duty is to repair or replace defective products (at Sta-Rite Industries,
Inc.’s choice). Buyer agrees to pay all labor and shipping charges associated with this warranty and to request warranty ser-
vice through the installing dealer as soon as a problem is discovered. If warranty service is requested more than 30 days after
the Warranty Period has ended, it will not be honored.
STA-RITE INDUSTRIES, INC. SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT
DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE WARRANTY PERIOD PROVIDED HEREIN.
Certain states do not permit the exclusion or limitation of incidental or consequential damages or the placing of limitations on
the duration of an implied warranty, therefore, the limitations or exclusions herein may not apply. This warranty sets forth spe-
cific legal rights and obligations, however, additional rights may exist, which may vary from state to state.
Supersedes all previous publications.
Sta-Rite Industries, Inc. 293 Wright St., Delavan, WI 53115
