ST9 EPB User Manual
Product Support
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PRODUCT SUPPORT
If you experience any problems with this product or if you need spare parts or
repair, contact the distributor or ST sales office where you purchased the product.
Getting prepared before you call
Collect the following information about the product before contacting ST or your
distributor:
1
Name of the company where you purchased the programmer kit.
2
Date of purchase.
3
Order Code: Refer to the side of your programmer kit box. The order code will
depend on the region for which it was ordered (i.e. the UK, Continental Europe
or the USA).
4
Serial Number: The serial number is located on a label on the programming
board.
5
Target Device: The sales type of the ST9 microcontroller you are using in your
development.
Contact list
Note:
For
American and Canadian customers
seeking technical support the US/Canada is split
in 3 territories. According to your area, contact the following sales office and ask to be
transferred to an 8-bit microcontroller Field Applications Engineer (FAE).
Canada and East Coast
STMicroelectronics
Lexington Corporate Center
10 Maguire Road, Building 1, 3rd floor
Lexington, MA 02421
Phone: 781-402-2650
Mid West
STMicroelectronics
1300 East Woodfield Road, Suite 410
Schaumburg, IL 60173
Phone: 847-517-1890