Solutions Guide Revision 5
716-759-8666 • [email protected]
10
TECHNICAL SUPPORT / WARRANTY POLICY
You have just purchased a high quality product manufactured by Stainless Steel Brakes
Corporation. To ensure proper installation, please read all instructions thoroughly before
beginning your work. In most applications, your kit will install as the instructions indicate.
From time to time, the original equipment on some vehicles may have slight variations
that can effect the ease of installation. Minor modifications during installation may be
necessary to successfully install your kit. If modifications are necessary, please refer to
a licensed mechanic and/or contact our technicians for modification approval.
Installation of braking, steering and suspension components and systems require proper
procedures and methods to assure safe and correct operations.
Always test completed installations in a safe area. For proper operation, and if
questionable, correct prior to placing the vehicle in service.
Our company maintains experienced technical service personnel, including a licensed
professional engineer who have the knowledge and background to help you with
installation or operating problems. Our technicians may be reached by telephone at 716-
759-8666, Monday - Friday, 9:30 AM - 5:30PM EST. If unavailable, please leave a brief
message, including your day phone number, and they will return your call as soon as
possible. You can also e-mail us at [email protected]. If you prefer, we will be pleased
to speak with your installing mechanic.
If it becomes necessary to return an item for any reason, a Return Goods Authorization
(RGA) Number must first be obtained by telephone. A simple written description of the
reason for the return should be included with the par t. Your name and phone number
should also be included. (Use the attached form.) “Defective” is not enough of a
description. See following page for detailed instructions.
We urge you not to disassemble or alter any par t supplied, nor purchase additional par ts
or services in order to facilitate installation. Lack of prior approval by our company will
constitute a violation of our warranty with consequent denial of reimbursement for par ts -
faulty or not.
Before contracting outside professional assistance, please be aware that we do not
reimburse for labor charges under any circumstance. Consult our standard warranty card
provided with your order.