Model SRV949 24 X 60 Platform Scale
Operating and Service Manual
Part No.: MAN949_170724
Page 13 of 14
S
Instruments, Inc.
,
600 Young Street, Tonawanda, NY 14150
Tel: 716-693-5977 Fax: 716-693-5854 URL:
email:
Copyright
2017
S
Instruments, Inc.
WARRANTY
TWO (2) YEAR LIMITED WARRANTY
Each
S
system is manufactured with high quality components. SR Instruments, Inc.
warrants that all new equipment will be free from defects in material or workmanship, under
normal use and service, for a period of two (2) years from the date of purchase by the original
purchaser. Normal wear and tear, injury by natural forces, user neglect, and purposeful
destruction are not covered by this warranty. Warranty service must be performed by the factory
or an authorized repair station. Service provided on equipment returned to the factory or
authorized repair station includes labor to replace defective parts. Goods returned must be shipped
with transportation and/or broker charges prepaid. SR Instruments, Inc.’s obligation is limited to
replacement of parts that have been so returned and are disclosed to SR Instruments, Inc.’s
satisfaction to be defective. The provisions of this warranty clause are in lieu of all other
warranties, expressed or implied, and of all other obligations or liabilities on SR Instruments,
Inc.’s part, and it neither assumes nor authorizes any other person to assume for SR Instruments,
Inc. any other liabilities in connection with the sale of said articles. In no event shall SR
Instruments, Inc. be liable for any subsequent or special damages. Any misuse, improper
installation, or tampering, shall void this warranty.
DAMAGED SHIPMENTS
Title passes to purchaser upon delivery to Transportation Company. Any claims for shortage or
damage should be filed with the delivery carrier by purchaser.
RETURN POLICY
All products being returned to SR Instruments, Inc. require a Return Goods Authorization number
(RGA). To receive an RGA, call our Technical Service Team at 716-693-5977 or toll-free in the
USA and Canada at 800-654-6360.
When inquiry is made, please supply model and serial numbers, purchase order, if the scale was
bought on contract, and reason for return.
Generally, deleted, damaged, and outdated merchandise will not be accepted for credit. A
minimum restocking charge of 15% will be assessed on return of current merchandise.
All returns are to be shipped FREIGHT PREPAID to: SR Instruments, Inc., 600 Young Street,
Tonawanda, NY 14150.
RESTOCKING FEE
15% fee
for any scale that has been opened and used
10% fee
for any scale returned that has been ordered incorrectly or refused delivery with
no model change
5% fee
if an error in ordering has been made and a different model exchanged
No fees
will be charged if the scale is returned because of an error on the part of SR
Instruments, Inc.
No returns
accepted after 60 days
.