Help
Thank you for purchasing a SpyTec Inc. product! We appreciate your business and strive to make
your experience the best possible. If you have any issues with your product, please contact us at
[email protected] so that we can help you get things started.
Warranty
This Limited Warranty applies to physical goods sold by STI and lasts for a period of 90 days from
the date of sale of the device.
This Limited Warranty covers any manufacturing defects to the device or accessories encountered
by normal use. This warranty does NOT cover damages resulting from improper use of the device
(including the use of incompatible accessories such as chargers, storage devices, etc.),
unauthorized modifications to the device, negligence, or from any environmental or natural
disasters, or from loss or theft. This warranty requires proof of sale of the device from STI or from
approved resellers only.
Devices that are covered will be repaired or replaced at STI’s discretion. Devices requiring
replacement will be fulfilled with a new or refurbished unit, or a similar unit if the original unit is no
longer available.
To take advantage of our warranty, please go to http://www.spytecinc.com/return-policy/ and
review our returns policy. If your device meets the above guidelines as well as the guidelines on our
website, please click the button to proceed to the Return Authorization Form. In the event our online
guidelines change, this warranty will supersede any newer changes. Once you have filled out the
Return Merchant Authorization form, please wait for instructions. The date the form is filled out
must not exceed 90 days from the date of sale.
SpyTec is a registered trademark of Spy Tec International Inc., 2018.
All rights reserved.
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