12
PROBLEMS WITH YOUR ICEMAKER?
YOU CAN SOLVE MANY COMMON PROBLEMS EASILY, SAVING YOU THE TROUBLE OF A
SERVICE CALL. TRY THE SUGGESTIONS BELOW BEFORE CONTACTING CUSTOMER
SERVICE.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE OR FIX
The machine won’t operate
Unit is not plugged in.
The fuse is blown – replace fuse.
Switch is set at OFF position
Ice storage bin is full.
Water does not feed
Water supply tap is turned off
The water supply pipe is not properly connected.
Machine is making ice, but bin does not
fill up with ice.
Condenser is dirty and needs to be cleaned.
The airflow to the icemaker is obstructed – check ventilation
area around the unit.
The ambient temperature or water temperature is high.
Unit is placed near a heat source.
Water is leaking out the unit
If only a few water droplets on the door, this may be due to
humidity condensing on the door.
The water supply connection is not properly installed.
Ice cubes are partially formed – and
white at the bottom
There’s not enough water in the bin. Check if water supply
has fallen below 15 psig. Filter may be restricted or there
may be a water leak at the water trough.
Noise during operation
Feet are not leveled.
Certain sounds are normal, refer to page 9
The icemaker stops suddenly while
making ice
The electricity is off.
The room temperature is out of the stated range. Disconnect
unit and wait until temperature returns to the working range
before resuming operation.
The body of the icemaker is electrified.
Unit is not properly grounded. Check your plug and outlet.
Scale builds up quickly inside the
machine
Calcium level in the water is too high. Install a
water-softening apparatus in front of the water inlet valve.
