· Compressor is overheated
· Need to improve the ventilation
the compressor cools down.
· Unit will resume ice making once
3 seconds
twice approx. every
Fault indicator flashes
d
· Please keep unit away from direct
sunlight or sources of heat.
· Use colder water or allow the unit to
run a few more batches
No power
(no indicator lights)
· Unit is unplugged
· Power supply is interrupted
· Supplied power voltage is incorrect
· Plug in the ice maker
· Check power supply
· Contact qualied electrician
The Switch light is on
but unit does not run
· Supplied power voltage is incorrect
· PCB damaged
· Contact qualied electrician
· Contact Sunpentown
Ice Full indicator
light is on
· Ice basket is full
· Ambient temperature is below 42°F
· Remove ice cubes from the basket
· Restart unit once ambient temperature is
above 43°F
(Fault + Ice Full)
indicators ashing
· Ice Full Sensor is faulty
· Contact Sunpentown
Fault indicator ashing
· Condenser sensor is faulty
· Contact Sunpentown
(Ice Full + Water Low)
indicators ashing or
the Fault indicator
ashes rapidly
· Refrigerant leak
· Faulty compressor
· Ambient temperature is below 42°F
or above 109°F
· Contact Sunpentown
· Contact Sunpentown
· Restart unit once ambient temperature
is within the working temperature range
(Fault + Ice Full + Water Low)
indicators ash slowly
· Faulty HALL sensor
· Faulty paddle motor
· Contact Sunpentown
· Contact Sunpentown
Fault indicator ashes
rapidly
· Water tray blocked by ice cubes
· Broken water tray
· Faulty ice motor
· Faulty micro-switches
· Remove the ice cubes
· Contact Sunpentown
· Contact Sunpentown
· Contact Sunpentown
Unit stops 2 minutes
after powering on. The
Water Low indicator
ashes
· Insufcient water supply
· Water inlet valve damaged or not
properly connected
· Faulty water level sensor
· Check water supply
· Check valve
· Contact Sunpentown
Water Low indicator
is on steady
· Unit is without water supply for more
than 24 hours
· Stop the machine and restart once water
supply is ready.
Ice cubes are stuck to
the water box
· Faulty electric valves
· Some ice remain in the water box
· Contact Sunpentown
· Stop the machine and remove the cubes
No ice making - no light
indications
· Faulty electric valve
· Compressor not running
· Contact Sunpentown
· Contact Sunpentown
Ice cube sizes are
not uniform
· Low refrigerant
· Contact Sunpentown
Unit goes through ice
making process but no
ice made or ice cubes
are very thin and small
· Room temperature or water may be
too hot
If the unit appears to be malfunctioning, please wait for the unit to stop automatically. The issue may be solved by referring to the
table below. However, do not open to check or repair the unit unless instructed to do so.
Note
· The RUN light does not come on when unit is powered on. It is on when the compressor is running.
· The ice maker has a self-checking feature. Any fault will be displayed in the display panel with different lights ashing.
7
(Run + Fault + Water Low)
indicators ashing
· Unit just powered on and is going
through the auto-clean/self-inspection
process.
· This is normal process. Please allow 5 to
10 minutes and unit will automatically
begin making ice.
