Troubleshooting
No Power
•
Remove all wires from the right side S1, S2, C, and 24V
terminal, if this resolves the issue, check the support
page for additional instruction on wiring sensors
•
Remove the common wires from all C terminals, if this
resolves the issue, verify common and zone wire colors
at the valves and confirm they match at the controller
Trouble connecting to WIFI
•
Hold down both arrow keys until the indicator flashes
rapid blue, power off and back on the controller. Turn
off WIFI on your device, then back on. Follow the con-
nection steps in
Power up & WIFI
•
Disable cellular data until the verify step
•
Verify your WIFI password is correct, this must be the
2.4GHz password and may be different than your 5GHz
password.
Tip: entering the wrong password over and over again will not work
Additional help available at
support.spruceirrigation.com
No zones turn on
•
Check the common wire is correct, try moving it to a new
terminal, normally it is not fully inserted in the terminal
•
If you have a master valve or pump, check it is turning on
•
Is the water turned on?
Specific zones don
’
t turn on
•
Check zone wires match the specific zone, try swapping
zone wires and see if the issue moves or changes
•
Check app Log for overcurrent message, this would indi-
cate a short or valve drawing too much current. This can
also be a result of manually turning on too many valves at
once.
Controller is offline
The app says Offline or the indicator breathes blue and red.
•
Check again in 5 minutes to see if it has reconnected
•
Check other devices are connected to WIFI
•
Restart your controller and check if it immediately goes
online
•
Check the WIFI strength indicator is between 0 & –
65
