www.sportdog.com
17
The Intensity Dial seems difficult to
rotate. Is this normal?
yes. This prevents accidental changes in intensity and
encourages an optimal waterproof seal. The knob will “break
in” and be slightly easier to turn as you use it.
can I attach a leash to the fieldTrainer
400 & 400s?
DO NOT attach a leash to the FieldTrainer 400 & 400S. you
may put a separate non-metallic collar on your dog’s neck and
attach a leash. Be sure the extra collar does not interfere with
the Contact Points.
can I program my fieldTrainer 400 &
400s to work with my other
sportDOG brand
®
systems?
yes. your FieldTrainer 400 & 400S will also work with
SportHunter
®
800 and WetlandHunter
®
400 systems. The units
will need to be matched (see Step 6).
troubleSHootIng
The answers to these questions should help you solve any problem you have with this system. If
they do not, please contact the Customer Care Center at 1-800-732-0144 or visit our website at
www.sportdog.com.
my dog is not responding when I
press a button.
• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the first time you have used
it, please check to see if the battery is low in either the
Remote Transmitter or Collar Receiver.
• Many factors can impact the range you have with the
FieldTrainer
®
400 & 400S. For a list of these factors, please
refer to “How the System Works”.
• you can verify the Collar Receiver is delivering stimulation to
your dog by placing the test light, enclosed in your kit, on the
Collar Receiver. Please refer to the “Test Light Instructions”
on page 11 for details.
• Increase the Intensity Dial. Refer to “Find the Best Intensity
Level for your Dog” for more information.
• Make sure the Collar Receiver’s Contact Points are placed
snugly against your dog’s skin. Refer to “Fit the Collar
Receiver” for more information.
• you may need to switch to the longer Contact Points included
with your system, or trim the hair beneath the Contact
Points. Never shave the dog’s neck.
• If you notice your operating time dropping to about half
the original time, your Collar Receiver battery needs to be
replaced. Contact the Customer Care Center or visit our
website to purchase a new one.
The collar Receiver will not turn on.
• Make sure the Collar Receiver has been charged. For the
initial charge, be sure to charge it for 24 hours. Future
charges only take 12 hours.
The collar Receiver is not responding
to the Remote Transmitter.
• Verify the Collar Receiver has been turned on. Refer to
“Turning the Collar Receiver On and Off”.
• Refer to “Match the Collar Receiver and Remote
Transmitter”.
