SPM Karma, Operator'S Manual, Page: 44 / 48

Data di emissione: January, 2018 Revisione: 1 Pag. : 44/48
13. TROUBLESHOOTING GUIDE
Problem Possible cause Solution
The appliance does not
cool, or cools only
partially, and the
compressor is running  The space around the appliance is
inadequate for ventilation
 The appliance is operating in wash
mode
 The fan is not functioning
 There is a loss of coolant
 Allow at least 20 cm of free space around
the appliance and place it away from
other heat sources
 Turn on the cooling system by turning off
wash mode and activating cooling mode
 Check the electrical connections, if
necessary replace the fan
 Find the leak, eliminate it and recharge
the system
The appliance does not
cool, or cools only
partially, and the
compressor is not
running  Electrical components of the
compressor are not functioning
 Some electrical connections are
disconnected
 Defective compressor
 Replace non-functioning components
 Check electrical connections
 Replace the compressor
The appliance is noisy  The beater and its components
have not been installed correctly
 The contact between the beater
shaft and the bushing of the rear
seal has not been lubricated
 The fan blades are impacting
internal components
 Dismantle the beater and reassemble the
parts correctly
 Dismantle the beater and lubricate shaft
and bushing
 Check and adjust
The main switch is in the
ON position but the
appliance does not run  The front flange has not been
positioned correctly
 Some electrical connections are
disconnected
 The switch is broken
 The electronic panel is defective
 The agitator motor is defective
 Correctly position the front flange
 Check electrical connections
 Replace the switch
 Replace the electronic panel
 Replace the agitator motor
The appliance leaks from
the front outlet pipe or
into the left side
collecting drawer  The two beater back side seals
have not been assembled correctly
 One or both the two seals are worn
and has to be replaced
 Remove the beater and check the seals
assembly
 Remove the beater and replace the seals
The appliance is running
and the top tank is filled
with liquid product but
nothing comes out of
the tap  The mix flow regulator is in the
closed position
 The mix in the cylinder is too dense
 Open the mix flow regulator
 Establish why the mixture thickens
excessively, resolve the problem and
restart the appliance replacing the mix.
The tap is leaking  The tap has not been reassembled
correctly
 The movement of the tap is
impeded
 The o-ring seals are damaged or
worn
 Dismantle and reassemble the tap
correctly
 Clean the tap and its housing and
lubricate with the vaseline supplied
 Replace the o-rings
The beater does not turn  The front flange is not mounted
correctly
 Some electrical connections are
disconnected
 The electronic panel is defective
 The agitator motor is defective
 Mount the front flange correctly
 Check electrical connections
 Replace the electronic panel
 Replace the agitator motor
The beater is noisy
during rotation  The beater, scrapers and/or rear
seals are not fitted correctly  Remove and install the mixing unit
components correctly
Buttons do not respond
to being pressed  The keypad is defective
 The electronic panel is blocked or
defective
 Replace the keypad
 Turn the appliance off and on and if the
problem persists, replace the panel
NOTE: The following procedures must
be performed by qualified technical
staff