Under normal operating conditions, if the product has problems, please
refer to the following solutions:
◆
Cannot take pictures or videos
Check if microSD card has enough space or is locked, or if you have Loop
Recording on that the files are not all protected.
◆
It tends to automatically shut down once a while after
being connected to the power supply
Please check whether the automatic shutdown function is started.
◆
Camera stops recording occasionally
Because the data stream of high-definition video is huge, please use a
high-speed Class 6 microSD card that is compatible with SDHC.
◆
GPS information can’t be displayed when watching the
video on the computer
Please check whether the GPS module is correctly installed. When the
icon occurs in the camera’s screen, it indicates that the GPS positioning
has failed. When the icon occurs, it indicates that the GPS positioning
is being done.
9
Troubleshooting
HDR
Microphone and speakers
AV video output
HDMI video output
Memory card
Battery
Video play software
Temperature requirement for
the Work Environment
Humidity requirement for the
Work Environment
Supported
Supported
Supported
Supported
TF card (no more than 128GB)
3.7V 320mA polymer lithium battery
Media player/KM player
-10
℃
~ 65
℃
15%RH~60%RH
