35
You cannot
answer
incoming
calls.
•
You have activated the call
barring feature.
•
Go to Call History > Call
Settings > MASTER SIM
card /SLAVE SIM card
call settings > Call
Barring/Line Switching,
and then select Cancel
All/Line1.
Fail to
connect to
the
network.
•
Weak signals.
•
Invalid UIM card.
•
Please try and move to a
location with strong
signal and try connecting
to the network again
•
Please ensure that you
have a valid UIM card.
Please contact your
network provider for
further information.
Poor
reception.
•
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building, because wireless
transmissions cannot
effectively reach it.
•
The network is busy.
•
You are too far away from
a base station of your
service provider.
•
Move to a location where
the network signal can
be properly received.
•
Avoid using the phone at
such time, and try again
after waiting for a while.
•
You can request for a
service area map from
your service provider.
