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Frequently Asked Questions And Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can refer to the information given in the following table.
Problem Causes
Solution
The phone
cannot be
switched
on
•
Check if the battery power
has been used up
completely.
•
Did you press the End Key
for adequate time?
•
Have you inserted the
battery properly?
•
Charge the battery
•
Press the power on key
for about 1 second.
•
Please remove and re-
install the battery and
turn on the phone.
SIM card
error
•
SIM card malfunction or
damage.
•
SIM card is not inserted
properly.
•
Take the SIM card to
your service provider for
testing.
•
Insert the SIM card
properly.
Unable to
make calls
•
Has the signal bar
disappeared?
•
Is the phone number
entered by you is correct?
•
Move to a place with
strong signal.
•
Please re-check whether
the number entered by
you is correct or not.
