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Copyright©2008
Spice Mobiles LTD.
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If any problem occurs in your phone, please refer to the help information in the table below. If the
problem continues, contact the dealer.
Problem
Possible Causes
Solutions
z
Is the battery power low?
z
Charge the battery.
Unable to switch on
z
Is the battery inserted
correctly?
z
Insert the battery
correctly.
z
Is the phone outside of
the service area?
z
Move to a place where
signal can be received
strongly.
Unable to make a call
z
Is the phone number
correct?
z
Check that the number is
correct.
z
Are you in a place with
weak signal?
z
Move to a place with
strong signal.
z
Is there any object around
that obstructs signal
transmission?
z
Go to another place.
Communication
interrupted suddenly
z
Are you moving in high
speed during
conversation?
z
The signal will interrupt
when the phone switch
between 2 cell station.
Please move in low
speed.
z
Is the charger plugged to
the phone correctly?
z
Plug the charger to the
phone correctly.
z
Is the power cable of the
charger disconnected
from the socket?
z
Check the connection.
Unable to charge the
battery
z
Is the battery too old?
z
Contact the seller to
replace the phone with a
new battery.
Unable to respond to
taps
z
Is the screen aligned
regularly?
z
Align the screen
A
A
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For details, see the After Service Guide supplied with the phone.
