Spectros Medical Devices Inc.
Page 43 of 44
Rev B
T-STAT 2.0 User Manual
Appendix G: Service and Disposal Information
Obtaining Service for your T-Stat
®
system.
For authorized service of your T-Stat
®
system, contact:
Customer Service Department
Spectros Medical Devices Inc.
2211 Norfolk St #1110
Houston, Texas 77098
Phone: (650) 851-4040
Email:
Website:
When returning a T-Stat
®
system, ship it prepaid in the original packing materials. It is
important to use the original container and packing material to prevent damage to the
unit during shipping. Spectros will not assume responsibility for damage caused in
shipment if the customer does not use original shipping materials. Shipping materials can
be obtained by contacting Spectros’ Customer Service Department.
Before shipping, call Spectros’ Customer
Service Department and obtain a Return Materials
Authorization (RMA) number. When returning a system, include the following information:
Description of problem
RMA number
Contact information for person to contact at your facility
Return address
Unauthorized Repair
There are no user-serviceable components inside the T-Stat
®
monitor. Do not attempt to
perform any service or tamper with the warranty seal unless you have been authorized
to do so in writing by Spectros MDI. Performing unauthorized service or repairs during
the warranty period will void the product’s warranty.
Disposal
Sensors should be disposed of as medical waste per local regulations
Monitors can be returned to Spectros or Distributor for appropriate disposal unless local regulations
allow for alternate method