Chapter 6. Warranty and Repair
44
Contacting Spectra Logic
Shipping Information
To ship the DAStape for any reason, reverse the procedure in
Unpacking the DAStape
,
making sure to use the original packaging materials.
The following table lists the size and weight of the DAStape for shipping purposes.
Caution:
Do not ship the DAStape with a cartridge in the tape drive.
Information
Web Site
http://www.spectralogic.com
Technical Assistance
Technical Support Phone
United States: (800) 227-4637 or (303) 449-0160
Europe: +44 (0) 870 112 2185
Technical Support E-Mail
Knowledge Base
http://www.spectralogic.com/support/kbase/index.cfm
RMA Number for Equipment Service and Returns
Technical Support Phone
United States: (800) 227-4637 or (303) 449-0160
Europe: +44 (0) 870 112 2185
Technical Support E-Mail
DAStape 100
DAStape 200
Height
3.5 in. (8.9 cm)
5.9 in. (15.0 cm)
Width
7.4 in. (18.8 cm)
9.8 in. (24.9 cm)
Depth
11.5 in. (29.2 cm)
13.5 in. (34.3 cm)
Weight
8.5 lbs. (3.9 kg)
15 lbs. (6.8 kg)
