21
AFTER SALES SUPPORT
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TROUBLESHOOTING
Fault/ malfunction Cause
Remedy
Machine does not
turn ON
Battery pack discharged?
Fully charge the battery pack
Battery pack is not con-
nected correctly onto the
cleaner.
Install the battery pack once again.
Safety lock off button has
not been depressed.
Check start procedure
1. depress lock off
2. depress switch lever
m/c PCB activated.
Restart the device
Pump frozen.
Check and allow the machine to thaw
Machine water
pressure too low
Hose damaged OR leaks in
the connections.
Change the hose - check the hose for
leaks and repair - securely tighten the
screw connection
Filter blocked.
Clean filter on the machine and laos on
the hose
Hose is trapped or kinked.
straighten out the hose
Inadequate water supply.
check water supply levels
The machine /water source
height is too large.
Lower the machine - maximum working
height @1.5M- 5ft
Water leaks
O-ring split/broken
replace the accessory or change the
O-ring
Attachment are not installed
correctly
remove & re-install the attachment cor-
rectly
Accessories broken
replace accessories
Detergent cannot
spray out
Speed setting on Low
Select speed setting High
Deposits or restrictions in
the detergent system
Flush with clean water and remove all
debris
Suspected malfunctions are often due to causes that the user can fix themselves.
Therefore, check the product using this section. In most cases the problem can be solved quickly.
WARNING
-
Only perform the steps described within these instructions! All further
inspection, maintenance and repair work must be performed by an authorised
service centre or a similarly qualified specialist if you cannot solve the problem
yourself!
Gloves and appropriate protective clothing must be worn when performing these
instructions.
