7 Installation and setup
The installation and setup procedure depends on how the product is used. The following
applications are possible:
Dividing the HDMI signal from an external playback source (e.g. game console or Blu-Ray
player) into a 4K video signal and an HDMI audio signal
Forwarding an HDMI-eARC audio signal from a TV (e.g. to connect a sound system when
streaming via the TV)
7.1 Division into a video and audio signal
1. Connect the HDMI output of the playback source to the HDMI input
(6)
on the product. Use
a suitable premium high-speed or ultra-high-speed HDMI cable.
2. Connect the HDMI input on the playback device (e.g. TV set) to the HDMI output
(5)
on the
product. Use a suitable premium high-speed or ultra-high-speed HDMI cable.
3. Connect the HDMI input on the sound system to the eARC port
(4)
on the product. Use a
suitable, eARC-enabled HDMI cable.
4. Connect the micro-USB plug on the supplier power adapter to the micro-USB input
(3)
.
5. Connect the mains plug on the supplied power adapter to a suitable socket.
Æ
The product will turn on and the on/off LED
(2)
will illuminate.
Source
HDMI
HDMI
HDMI
(eARC)
(eARC)
(eARC)
Dolby Atmos
Sound system
4K@60 / HDR
Sound
2 / 5.1 / 7.1 CH
7.2 Forwarding the audio signal
1. Connect the HDMI-eARC port on the TV set to the HDMI output
(5)
on the product. Use
a suitable premium high-speed or ultra-high-speed HDMI cable.
2. Connect the HDMI input of the sound system to the eARC port
(4)
of the product. Use
a suitable, eARC-enabled HDMI cable.
3. Connect the micro-USB plug on the supplier power adapter to the micro-USB input
(3)
.
4. Connect the mains plug on the supplied power adapter to a suitable socket.
Æ
The product will turn on and the on/off LED
(2)
will illuminate.
Æ
If the connection on the TV set has been set up correctly, the eARC LED
(1)
will also
illuminate.
HDMI
HDMI
(eARC)
(eARC)
(eARC)
Dolby Atmos
Sound system
2 / 5.1 / 7.1 CH
Sound
8 Troubleshooting
Problem
Reason
Solution
No image is displayed on the
playback device
The HDMI cables are not
connected properly
Check that the HDMI cables
are connected correctly and
are securely in place.
HDMI cables are unsuitable Use a premium high-speed
or ultra-high-speed HDMI
cable.
Error on the playback
source or playback device
Connect the playback
source directly to the
playback device. If the
issue persists, there is
a problem with one of
the devices. Refer to the
manufacturer's instructions
for troubleshooting.
No power supply
Make sure that the micro-
USB plug on the supplied
power adapter is properly
connected to the micro-USB
input
(3)
and that the mains
plug is plugged into a
suitable socket.
No 4K resolution
The playback source or
playback device does not
support 4K
Check that all of the
connected devices support
4K.
The HDMI cable does not
support 4K.
Use a premium high-speed
or ultra-high-speed HDMI
cable.
There is no sound from the
sound system
The sound system is not
switched on
Switch on the sound
system.
Incorrect source selected
Select the correct source on
the sound system.
HDMI cable not connected
correctly
Make sure that the HDMI
cable is properly connected
to the sound system..
9 Cleaning and care
Important:
– Do not use any aggressive cleaning agents, rubbing alcohol or other chemical
solutions. These may damage the housing and can cause the product to malfunction.
– Do not immerse the product in water.
1. Disconnect the product from the power supply.
2. Disconnect all connected cables.
3. Clean the product with a dry, lint-free cloth.
10 Disposal
This symbol must appear on any electrical and electronic equipment placed on the
EU market. This symbol indicates that this device should not be disposed of as
unsorted municipal waste at the end of its service life.
Owners of WEEE (Waste from Electrical and Electronic Equipment) shall dispose
of it separately from unsorted municipal waste. Spent batteries and accumulators,
which are not enclosed by the WEEE, as well as lamps that can be removed from
the WEEE in a non-destructive manner, must be removed by end users from the
WEEE in a non-destructive manner before it is handed over to a collection point.
Distributors of electrical and electronic equipment are legally obliged to provide free take-back
of waste. Conrad provides the following return options
free of charge
(more details on our
website):
in our Conrad offices
at the Conrad collection points
at the collection points of public waste management authorities or the collection points set
up by manufacturers or distributors within the meaning of the ElektroG
End users are responsible for deleting personal data from the WEEE to be disposed of.
It should be noted that different obligations about the return or recycling of WEEE may apply in
countries outside of Germany.
