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V.1605 

 

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2)

 

Follow the instructions for “Configuring your Spa/WiFi Module” on pages 11-16 to 
complete the setup process again. 

 
IMPORTANT NOTES: 

a)

 

Before starting the configuration process again the WiFi module should be reset 
(RSET) to clear any previous settings and then the WiFi module should be put 
back into Hot Spot mode (HOT). To do this please follow the “(Master Reset)” 
instructions listed below. 

b)

 

Take care to note the signal strength of your wireless network once the WiFi scan is 
complete and network list is displayed. If your signal strength is not -80db or higher, 
take steps to improve the signal strength and refresh the network list before continuing. 

c)

 

Take particular care to ensure your wireless network password is entered correctly. 
Remember the password is case sensitive so you must pay attention to capital and lower 
case letters. The password characters disappear as you enter them so watch as you are 
typing to ensure the number or letter is correct and in the correct case.   

 

SV WiFi network not showing in smart device WiFi List (Master Reset) 

 

In some rare situations you may find that you are unable to locate the SV WiFi network in your 
smart device WiFi network list and therefore are unable to complete the configuration process. 
If this scenario occurs please carry out the following steps:  
 

1)

 

Turn the mains power to the spa OFF and leave powered OFF for 2 minutes 

2)

 

Turn the mains power back ON and wait for the priming sequence to complete and 
default temperature display to appear 
 

3)

 

On the spa side keypad press and hold the [UP] + [DOWN] buttons until display shows 
“MODE” 

4)

 

Press the [DOWN] button until display shows “WIFI” 

5)

 

Press the [OK] button to enter WIFI menu (display will show “HOT”

6)

 

Press the [DOWN] button to change display to “RSET” (reset) 

7)

 

Press the [OK] button to confirm and reset the WiFi module to factory default values 
(display will briefly show “WAIT” and then return to the default temperature display) 

8)

 

Once the keypad has returned to its default temperature display wait a further 2 minutes 
before continuing to step 9 (this allows sufficient time for the WiFi module to properly 
reboot after the factory reset) 
 

9)

 

On the spa side keypad press and hold the [UP] + [DOWN] buttons until display shows 
“MODE” 

10)

 

Press the [DOWN] button until display shows “WIFI” 

11)

 

Press the [OK] button to enter WIFI menu (display will show “HOT”

12)

 

Press the [OK] button to confirm HOT (hot spot) mode (display will briefly show “WAIT” 
and then return to the default temperature display) 
 

13)

 

Now the above steps have been completed go back to your smart device WiFi settings 
and the SV WiFi network should be available in the list. If not, perform a rescan and it 
should soon appear in the list.  
 

Summary of Contents for SV SmartLINK

Page 1: ......

Page 2: ...d Port 1 EXP1 is already in use 4 Indicator LEDs 5 WiFi Internet Access Required 5 SpaLINK App Overview 6 Installing the SpaLINK App on your smart device 6 Register a User Account 6 Configure your Spa WiFi module 8 Spa List Screen 14 Online Offline Spas 14 Edit Spa List 15 Troubleshooting Spa WiFi Module Configuration 15 SV WiFi network not showing in smart device WiFi List 16 Legal Information 17...

Page 3: ...version All SV software versions are designated by a date code and the SV software version can be easily checked via the SV diagnostic menu on the SV spa side keypad Prior to installing the SV SmartLINK WiFi module the installer user must check the SV controller software version to ensure it is up to date If the firmware is an older version it will need to be updated prior to the WiFi module being...

Page 4: ... used to enable the SMA WiFi antenna to be mounted and installed external to the spa cabinet to improve WiFi reception and online reliability Alternatively the existing black CAT5 data cable could be removed and replaced with a longer cable to enable the SmartLINK WiFi module to be located in or near the household to ensure good signal strength to the home router Connecting SmartLINK Module when E...

Page 5: ...Off No connection to network or connection lost no IP address assigned On Off Successfully connected to server and online ready for use OR active connection to smart device during app setup process WiFi Internet Access Required The SmartLINK WiFi module requires an active Internet connection via a wireless router to operate To be able to access your spa from anywhere at any time the Internet conne...

Page 6: ... Store for iOS devices Download and install our app from the Google Play Store for Android devices Our app can be found by searching for Spanet SpaLink If you are searching for the app on an iPad the App Store will most likely show no results found Simply click on the top left hand corner where it says iPad only and change to iPhone only and the app will be found The iPhone app installs and works ...

Page 7: ...te If your registration was successful the app will automatically login with your details and proceed to the spa list page ready for you to add your spa to your account NOTE Shortly after completing your registration you will receive an email confirming your login details Your full name Create username for login Your email address Create password for login Confirm password for login ...

Page 8: ... your wireless router s login details SSID and password to provide Internet access to your spa Unless your router login details change i e you change ISP you will never need to run the setup procedure again The login details will be stored in the SpaNET WiFi module and will be remembered even if power to the spa or router is turned OFF To complete the process require a An active WiFi 3G or 4G Inte...

Page 9: ...not see the above screen please open the app and login with your username and password entered during registration Step 6 Press on NEW DEVICE to add your spa to your spa list Step 7 Your display should change to the following setup screen refer below Step 7a Press your smart device home button to return to your icons and navigate to your WiFi settings screen ...

Page 10: ...the SV WiFi network go back and re enter the SpaLINK app Press on X to close the setup instructions Step 10 Press on SETUP to begin a WiFi scan to locate your home wireless network A spinning wait icon will appear whilst the scan is taking place Wait for the scan to complete before pressing anything else Step 11 Select your wireless network for the spa to connect to for Internet access ensure sign...

Page 11: ...ommunication and operation of the app The signal strength of your wireless network should be no less than 70db for reliable operation If the signal strength is not acceptable you may need to relocate your wireless router closer to the spa install a WiFi range extender to boost the signal or install a higher powered antenna to the SpaNET SmartSTREAM module underneath your spa If your wireless netwo...

Page 12: ... into the SpaNET WiFi module for connecting to your wireless router If you type the password incorrectly the SpaNET WiFi module will be unable to login and connect to your wireless router and the whole setup procedure will need to be run again Step 13 Press OK to confirm the wireless network settings SSID Password have been saved to the SpaNET WiFi module Step 14 Your display will now show the scr...

Page 13: ...y revert to your normal WiFi network by itself Step 15 Once connected to your usual WiFi network re enter the SpaLINK app Press on the X to close the setup instructions Step 16 Enter a name for your spa and press REGISTER Complete Your WiFi module is configured and will attempt to connect to the Internet The app will return to your spa list showing your spa as offline greyed out ...

Page 14: ...n configured so long as there is power to your spa and your wireless router is available for Internet access your spa should show online in your spa list ready for remote access at anytime However to ensure your spa connection remains stable and to ensure your spa automatically reconnects to the Internet if there is a power outage or your wireless router resets your WiFi module will periodically r...

Page 15: ...ss and hold the UP DOWN buttons until display shows MODE 2 Press the DOWN button until display shows WIFI 3 Press the OK button to enter WIFI menu display will show HOT 4 Press the UP button to change display to INFR 5 Press the OK button to confirm INFR infrastructure mode display will briefly show WAIT and then return to the default temperature display After these steps allow the WiFi module ano...

Page 16: ...tion process If this scenario occurs please carry out the following steps 1 Turn the mains power to the spa OFF and leave powered OFF for 2 minutes 2 Turn the mains power back ON and wait for the priming sequence to complete and default temperature display to appear 3 On the spa side keypad press and hold the UP DOWN buttons until display shows MODE 4 Press the DOWN button until display shows WIFI...

Page 17: ... and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one...

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