Space Pak CSOLSTICE SIM-036, Installation And Operation Manual

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SIM Inverter Monobloc Air-to-Water Heat Pump
SpacePak Buffer Tanks
The “Manufacturer” warrants to the original owner at the original installation site that the Hydronic Buffer Tanks
(the “Product”) will be free from defects in material or workmanship for a period not to exceed ten (10) years from
the startup, provided the product is installed in accordance with the manufacturers installation instructions. If
upon examination by the Manufacturer the Product is shown to have a defect in material or workmanship during
the warranty period, the Manufacturer will repair or replace, at its option, that part of the Product which is shown
to be defective.
The following items apply to each Limited Warranty offered by SpacePak.
4) NO LABOR. Each Limited Warranty offered by SpacePak does NOT include labor or any other costs incurred
for service, maintenance, repair, removing, replacing, installing, complying with local building and electric codes,
shipping or handling, or replacement of the System/Products, compressors or any other parts. For items that are
designed to be maintained or replaced by the original owner, the original owner is solely responsible for all labor
and other costs of maintaining, installing, replacing, disconnecting or dismantling the System/ Products and
parts in connection with owner-required maintenance. Please consult the applicable technical documentation
for regularly suggested maintenance procedures.
5) PROPER INSTALLATION. This Limited Warranty applies only to Systems/Products that are sold by SpacePak
HVAC representatives, installed by contractors who are licensed for HVAC installation under applicable local
and state law, and who install the Systems/Products in accordance with (i) all applicable building codes and
permits: (ii) SpacePak’s installation and operation instructions: and (iii) good trade practices.
6) BEFORE REQUESTING SERVICE, please review the applicable technical documentation to insure proper
installation and correct customer control adjustment for the System/Products. If the problem persists, please
arrange for warranty service.
a. TO OBTAIN WARRANTY SERVICE:
i. Contact the licensed contractor who installed the System/Products or the nearest licensed contractor,
dealer, or distributor (whose name and address may be obtained on our website at www.SpacePak.
com of any defect within the applicable warranty time period.
ii. Proof of the installation date by a licensed contractor is required when requesting warranty service.
Present the sales receipt, building permit or other document which establishes proof and date of
installation. In the absence of acceptable proof, this Limited Warranty shall be deemed to begin one
hundred twenty (120) days after the date of manufacture stamped on the System/Products.
iii. This Limited Warranty applies only to System/Products purchased on or after February 1, 2021 only
while the System/Products remains at the site of the original installation, and only to locations within
the continental United States, Alaska, Hawaii and Canada.
iv. Shipment, to the Manufacturer, of that part of the Product thought to be defective. Goods can only
be returned with prior written approval from the Manufacturer. All returns must be freight prepaid.
Determination, in the reasonable opinion of the Manufacturer, that there exists a defect in material
or workmanship.
b. THIS LIMITED WARRANTY DOES NOT COVER: property damages, malfunction or failure of the System/
Products, or personal injury caused by or resulting from: (a) accident, abuse, negligence or misuse; (b)
operating the System/Products in a corrosive or wet environment, including those containing chlorine,
fluorine or any other hazardous or harmful chemicals or environmental factors, including sea- or salt-water; (c)
installation, alteration, repair or service by anyone other than a licensed contractor or other than pursuant to
the manufacturer’s instructions; (d) improper matching of System/Products components; (e) improper sizing
of the System/Products; (f) improper or deferred maintenance contrary to the manufacturer’s instructions;
(g) physical abuse to or misuse of the System/Products (including failure to perform any maintenance as
described in the Operation manual, or any System/ Products damaged by excessive physical or electrical
stress; (h) System/Productss that have had a serial number or any part thereof altered, defaced or removed;
(i) System/Products used in any manner contrary to the Operation Manual; (j) freight damage; or (k) events
of force majeure or damage caused by other external factors such as lightning, power surges, fluctuations
in or interruptions of electrical power, rodents, vermin, insects, or other animal- or pest-related issues.
c. THIS LIMITED WARRANTY ALSO EXCLUDES: (a) SERVICE CALLS WHERE NO DEFECT IN THE
SYSTEM/PRODUCTS COVERED UNDER THIS WARRANTY IS FOUND: (b) System/Products installation
or set-ups; (c) Adjustments of user controls; (d) System/Products purchased or installed outside the
continental United States, Alaska, Hawaii and Canada; or (e) System/Products purchased or installed prior
to February 1, 2021. Consult the operating instructions for information regarding user controls.