For technical assistance, please call 1-800-780-4324 x 20311
Manufactured by Southwire Company, LLC, 5250 140th Avenue North, Clearwater, Florida 33760
© 2017 Southwire Company, LLC. All rights reserved. * Trademark of Southwire Company, LLC. Registered in the United States.
ERROR MESSAGE
DESCRIPTION
REPLACE
SURGE
Surge Expended
The Surge Guard built-in surge protection has
been sacrificed to protect your equipment and is no longer functioning
properly. The unit is recommended to be replaced.
OPEN
GROUND
Open Ground
Disconnect unit. Use a voltmeter to check the
ground and neutral. Voltage should read -0-. If not, finding another
power source is recommended.
REVERSE
POLARITY
Any Line Wired to Neutral
Use a voltmeter to check for voltage
on ground or neutral. Voltage should read -0-. If not, finding another
power source is recommended.
L1 High
118V 42A
115V 32A
L2 High
High Voltage
Voltage is over recommended operation, check with
power source to lower voltage to >132V.
L1 High
L2 Low
L1 Low
118V 42A
Low Voltage
Voltage is under recommended operation, check with
power source to raise voltage to <102V.
NEUTRIP
CUR=65A
High Neutral Current
Voltage on neutral return over 65A on
load side. Check with voltmeter to verify voltage on the neutral at the
connection. If voltage exists, it is recommended to find another power
source.
CUR
HIGH
Current High
Current exceeds the recommended operation.
Check connection with voltmeter and verify voltages are within normal
operation. If not, it is recommended to find another power source.
PLUG
OVERHEAT
Over-Temperature
Temperature exceeds the recommended oper-
ation. Check connection with voltmeter and verify voltages are within
normal operation. If temperature exceeds, disconnect unit, allow to
cool completely and recommend to find another power source.
TROUBLESHOOTING ERROR CODES
TROUBLESHOOTING GUIDE
Model 34850
50A Surge Guard
*
Portable Device with LCD Display
506-00018B