TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Battery needs to be
installed or replaced.
Install a fresh 9 volt battery
Unit is in the
ANSWER
OFF
mode.
Check to verify the base
display shows
A
or the
message count. If not,
press the ANSWER ON/
OFF button to turn the unit
on, until you hear
Answering machine is on.
Power to electrical outlet
may be off.
Telephone line is not
connected to wall jack.
Connect telephone line
into wall jack. Telephone
wall jack may not be
functioning; try connecting
unit into a different
telephone wall jack.
A 9 volt battery has not been
installed or needs to be
replaced.
Install a fresh 9 volt battery
to maintain your
personalized outgoing
greeting and incoming
messages in the event of
another power outage.
After a power
outage,
outgoing
greeting and
incoming
messages are
lost
Flashing
POWER BATT
LOW LED
No answer
AC adaptor is disconnected
from wall outlet or back of
unit.
Reconnect AC adaptor into
wall outlet and back of unit.
Check to see if electrical
outlet is controlled by a
light switch and power is
on. Wall outlet may not be
functioning; try connecting
to a different wall jack.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Unit is in the
ANSWER
OFF
mode.
Check to verify the base
display shows the message
count. If not, press the
ANSWER ON/OFF button
to turn the unit on, until you
hear
Answering Machine
is on
AC adaptor is disconnected
from wall outlet or back of
unit.
Power to electrical outlet
may be off.
Check to see if electrical
outlet is controlled by a
light switch and power is
on.
No incoming
messages
recorded
If the message counter
displays
A
, set the
ICM REC. switch to NOR.
position.
Reconnect unit into wall
outlet or back of unit. Try
connecting to a different
wall outlet.
Unit is in the
ANNOUNCE
ONLY
mode.
Telephone line is not
connected to wall jack.
Connect telephone line
into wall jack. Try
connecting unit into a
different telephone wall
jack.
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