SoundPeats Mini Pro User Manual Download Page 3

SOUNDPEATS

3

Case 2

When using the Bluetooth device in the pocket of the
chest or pants, or a bag while listening to the audio.

If the engine ear is diagonal to the Bluetooth device, it will
affect the Bluetooth signal. As human body is the biggest
source of signal blocking.

When put the Bluetooth
device in a pocket or bag,
move the Bluetooth device to
a place where there are no
obstacles between Bluetooth
device and earbuds (such as
the human body) for
Bluetooth communication.

Case 3

When using the earbuds closes to the other Bluetooth
devices.

The earbuds may be affected by these radio waves when
using them in a location with a mixture of multiple radio
waves.

Turn off the Bluetooth
function of the other
Bluetooth devices.

Case 4

When using the device away from the earbuds, such as
in a different room.

Bluetooth communication gradually becomes weaker the
further away Bluetooth earbuds are placed from a Bluetooth
player.When using Bluetooth earbuds and a Bluetooth
player in different rooms with the doors closed, Bluetooth
communication may be weak.

Keep the Bluetooth earbuds
as close to the Bluetooth
player as possible.

Case 5

When playing music in Game mode.

Please exit the game mode
when you listen to music.

Case 6

When a lot of applications are running at the same time
when use the Bluetooth function.

Quit apps which you are not
using on the device to reduce
the load.

What can I do if the earbuds stopped connecting to my device?

1. Clear the pairing record between the earbuds and all of the previous

devices.

2. Try to clear some pairing names on the Bluetooth list of the device and

restart it then.

3. Put the earbuds into the charging case to reset.

4. Take the earbuds out of the charging case and leave some time for them to

pair with each other. Then please open the Bluetooth of your device to

connect.

What can I do if the left earbud and the right earbud won’t work

together?

Summary of Contents for Mini Pro

Page 1: ...SOUNDPEATS 1 FAQ BLUETOOTH 2 SOUND 4 CHARGING 5 TOUCH CONTROL 6 CUSTOMER SERVICE TEAM 6 ...

Page 2: ...airing record from all your devices 2 Place back both earbuds into charging case and make sure they are in charging status Red lights are keeping on 3 Press and hold both buttons for 10s until both LEDs flash in red and while twice reset complete Why does the sound of the earbuds cut or noise occur Reasons Workarounds Case 1 When using the earbuds close to personal computers Wi Fi routers microwav...

Page 3: ...mes weaker the further away Bluetooth earbuds are placed from a Bluetooth player When using Bluetooth earbuds and a Bluetooth player in different rooms with the doors closed Bluetooth communication may be weak Keep the Bluetooth earbuds as close to the Bluetooth player as possible Case 5 When playing music in Game mode Please exit the game mode when you listen to music Case 6 When a lot of applica...

Page 4: ...me from the specific manufacturer for your exact computer model Please download and install the appropriate Bluetooth driver from the computer vendor s website then restart your system before attempting to pair and connect to SoundPEATS earbuds SOUND Why does the volume of the earbuds reduce after using a period of time It may be caused by the sound hole being blocked by foreign objects Please try...

Page 5: ...lowed both phone audio and media audio to be transmitted through the earbuds 6 Please change other devices to have a try How does the ANC mode work Press and hold the left MFB for 1 5 seconds switch from Normal mode ANC on Pass through mode How does the Game mode work Mini Pro adopts the latest technology to ensure low latency in game mode and make sure the sound sync with the image Triple tap on ...

Page 6: ...arging connectors and try to adjust the earbuds to ensure the red light is on Why are the earbuds still connected to my phone after placing back into the case 1 The charging case is out of battery The case will not turn off the earbuds if the case battery is dead 2 Please make sure the earbuds sit well in the charging case and the charging connectors on both the earbuds and charging case are clean...

Page 7: ...o have a try discharge the earbuds then charge and reset CUSTOMER SERVICE TEAM What should I do if the problem about the earbuds is not mentioned in this FAQ If there is no solution for your problem in this FAQ please feel free to contact our Customer Service Team and we will provide you a solution as soon as possible If we confirmed that the problem couldn t be solved we will apply the replacemen...

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