SOUNDPEATS
5
CHARGING
What does the charging LED tell while charging the case?
When charging the case, the indicator light shows:
1. Charging: blue light flashes
2. Fully charged: blue lights stay on.
How to charge the charging case?
1. Use a Type-C adapter to charge the case(current no more than 1A)
2. Please charge the earbuds and charging cases at least once per 3 months
when not in use for a long time.
What should I do if the charging case won’t charge?
Please try to use another known working charging cable to charge
the charging case for more than 10 hours through your computer. Compared
to other electronics, the headphones are low power products. Hence for
charging safety, please do not use fast charger.
What can I do if any earbud stopped charging?
It is possible that your battery is completely empty, and it needs a bit of time to
activate itself. There might not be any sign of activity during the first minutes of
charging.
First, confirm if your symptom is resolved after charging your device for more
than 5 minutes.
If the LED indicator on the earbud stays off, please use some microfiber cloth
with a bit of rubbing alcohol to clean the charging connectors and try to adjust
the earbuds to ensure the led light is on, then make sure to try and fully charge
the earbud. This may take several hours.
Warm tip
: Please be careful not to press the earbud too hard in the charging
case, so as not to damage the copper pillars in the charging case.
