SOUNDPEATS
5
CHARGING
What should I do if the charging case won’t charge?
Please try to use another known working charging cable to charge
the charging case for more than 10 hours through your computer. Compared
to other electronics, the earbuds are low power products. Hence for charging
safety, please do not use fast charger.
What can I do if any earbud stopped charging?
As there is no light on the earbuds when charging for Air3 pro, you need to put
the left earbud and right earbud one by one separately into the charging case
to check. If the green light on the charging case is on, the earbud can be
charged normally. If no light comes on, please use a bit of light sandpaper to
clean the charging connectors on the earbuds and try to adjust the earbud to
ensure the green light is on.
Note
: When you place the earbuds into the charging case, please close he
cover of the case, then the charging should start automatically. As for Air3 pro,
if you open the cover, the earbuds will search the Bluetooth automatically, so
the earbuds are actually consuming the battery while charging, and power
consumption is faster than charging.
TOUCH CONTROL
What can I do if the touch controls do not work always?
1. Please touch the middle of the control area, and keep your hands dry, the
earbuds may not response on wet fingers.
2. Please try to skip songs for more times to find your ideal frequency to
control the earbuds.
3. Please touch the control area with different forces/angles/time to see if it
works.
4.
Another way for you to have a try: discharge the earbuds, then charge and
reset.
