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SHIPPING AND QUALITY ASSURANCE
Authorised returns should be prepaid and must be insured. All SoundField products are packaged
in specially designed containers for the best possible protection. If the unit is returned the original
container should be used. If this is not possible, a new container can be obtained from SoundField
Ltd.; please specify the model number when requesting a new container. If the specially designed
container is not used ensure that a suitable rigid container of adequate size is used, wrap the
instrument in paper and surround it with a good thickness of shock absorbing material.
Claim for damage during transit
The instrument should be thoroughly inspected immediately upon delivery to the purchaser. If the
instrument is damaged in any way a claim should be filed with the carrier immediately. A
quotation to repair shipment damage can be obtained from SoundField Ltd or their certified
representative. Final claims and negotiations with the carrier must be completed by the customer.
Applications problems
SoundField Ltd. will be happy to answer any applications questions to enhance your use of this
equipment. Please address all correspondence to:
SoundField Ltd.
Charlotte Street Business Centre
Charlotte Street
Wakefield
West Yorkshire
WF1 1UH
ENGLAND
Tel: +44 (0) 1924 201089
Fax: +44 (0) 1924 290460
email: [email protected]
www.soundfield.com
Quality Assurance and Service Policy
Over the years SoundField products have gained an enviable reputation for their quality of design,
performance and reliability, however, in the unlikely event that problems are encountered with this
unit, please contact SoundField Service at the appropriate address above or alternatively inform
one of our world wide network of distributors who will be able to assist with any of your queries.
Shipping and Quality Assurance
SoundField UPM-1
User Guide
