Sony Xperia XZ2 Manual Download

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xperia-xz2_01_Getting Started.docx
22

Power On/Off



Powering On



Powering Off

Powering On

(Long Press)

Lock Screen appears.



See "

Unlocking Screen

" to unlock the screen.



Startup wizard appears for the first time handset is powered on. Follow onscreen instructions.



Battery level is not sufficient if low battery indicator appears when

is Pressed with handset

powered off. Charge Internal Battery.

Powering Off

Summary of Contents for Xperia XZ2

Page 1: ...de content subject to change without prior notice Contact SoftBank Customer Support General Information if you find inaccuracies Guide Usage Notes Most operation descriptions are based on default settings Unless noted otherwise descriptions are for Home Screen Some operation descriptions may be omitted In this guide and on handset abroad means outside Japan with regard to handset service usage In ...

Page 2: ...ight and prevent Touchscreen misoperation during a call Earpiece Speaker Hear the other party s voice here Also hear sound music videos TV etc from here Front Camera Use to shoot still images videos of yourself etc Notification Lamp Flashes for notifications while in sleep mode Lights while charging Display Touchscreen type display operate with your fingers on Display Speaker Listen to music as we...

Page 3: ...ooting based on the light source Flash Photo Light Use as camera flash when taking photos etc LaserAF Sensor Autofocuses for shooting based on subject distance Wi Fi Antenna Area Internal Antenna for Wi Fi Internal Antenna Area Internal Antenna for calls and data communication Wi Fi Bluetooth Antenna Area Internal Antenna for Wi Fi and Bluetooth feature Nameplate CE mark FCC ID IMEI information pr...

Page 4: ...Fingerprint Sensor Use Fingerprint authentication USB Type CTM Port Connect USB Type C cable commercially available etc Mic Speak here Handset Keys Part Description Volume Zoom Up Down Key Adjust Volume Adjust Zoom while using Camera Power Key Screen Lock Key Long Press for power on off Press for sleep mode on off Camera Key Use as Camera shutter Long Press to launch Camera ...

Page 5: ...t Available radio frequencies GSM GPRS EDGE 850 900 1800 1900MHz UMTS 2100 Band I 1900 Band II 1700 Band IV 900 Band VIII MHz LTE Bands 1 2 3 4 8 11 12 17 28 38 39 40 41 42 WLAN 2 4G 5G NFC GSM 850 900 Power Class 4 DCS 1800 PCS 1900 Power Class 1 UMTS Power Class 3 LTE Power Class 3 2 4GHz 100mW 5 15 5 35GHz 200mW 5 47 5 725GHz 200mW 5 735 5 835GHz 25mW NFC 13 56MHz ...

Page 6: ...er customer information Inserting SIM Card Removing SIM Card SIM Unlocking Handset Inserting SIM Card Always unmount SD Card beforehand Draw SIM Card SD Card Slot Cover out straight using groove and pull SD Card Tray out Draw SIM Card Tray out straight using projecting part and pull SIM Card Tray out ...

Page 7: ...Set SIM Card into SIM Card Tray with IC chip facing up Check SIM Card orientation by notch Make sure SIM Card is in SIM Card Tray securely Holding handset level insert SIM Card Tray into SIM Card Slot straight and then press in all the way ...

Page 8: ...on Holding handset level insert SD Card Tray straight and then press SIM Card SD Card Slot Cover firmly where circled SIM Card is inserted Make sure there is no gap between handset and SIM Card SD Card Slot Cover Removing SIM Card Always unmount SD Card beforehand ...

Page 9: ...ing Started docx 8 Draw SIM Card SD Card Slot Cover out straight using groove and pull SD Card Tray out Draw SIM Card Tray out straight using projecting part and pull SIM Card Tray out Remove SIM Card from SIM Card Tray ...

Page 10: ...ding handset level insert SIM Card Tray into SIM Card Slot straight and then press in all the way Check direction of insertion Holding handset level insert SD Card Tray straight and then press SIM Card SD Card Slot Cover firmly where circled ...

Page 11: ...D Card Slot Cover SIM Unlocking Handset Handset can be SIM unlocked SIM unlocking handset allows other carrier SIM cards to be used with it Some services functions etc may have restrictions when an other carrier SIM card is used SoftBank Corp does not guarantee operation whatsoever For details see SoftBank Website ...

Page 12: ...amage It is recommended that you keep a separate copy of important data SoftBank Corp is not responsible for damages from data that is lost or changed Reading Writing Data Never power off while reading or writing data Battery Level A low battery charge may prevent reading writing to SD Card Handling SD Card Use keep SD Cards away from the reach of infants May cause choking if swallowed Inserting S...

Page 13: ...ocx 12 Set SD Card into SD Card Tray with the metal terminals facing up Make sure SD Card is in SD Card Tray securely Holding handset level insert SD Card Tray straight and then press SIM Card SD Card Slot Cover firmly where circled ...

Page 14: ...rd Slot Cover Formatting SD Card When using a new SD Card for the first time always format it on handset Formatting erases all data on SD Card Carefully check any SD Card that was used on another device before formatting Charge Internal Battery while formatting or format with adequate battery charge In Home Screen Apps ...

Page 15: ...xperia xz2_01_Getting Started docx 14 Settings ...

Page 16: ...xperia xz2_01_Getting Started docx 15 Storage SD card ...

Page 17: ...xperia xz2_01_Getting Started docx 16 Storage settings ...

Page 18: ...xperia xz2_01_Getting Started docx 17 Format ERASE FORMAT ...

Page 19: ...g Started docx 18 DONE All data on SD Card is erased Removing SD Card Always unmount SD Card beforehand Draw SIM Card SD Card Slot Cover out straight using groove and pull SD Card Tray out Remove SD Card from SD Card Tray ...

Page 20: ...Started docx 19 Holding handset level insert SD Card Tray straight and then press SIM Card SD Card Slot Cover firmly where circled SD Card is removed Make sure there is no gap between handset and SIM Card SD Card Slot Cover ...

Page 21: ...peripheral equipment see SoftBank SELECTION Website See instructions included with AC Charger Operation using AC Charger USB PD ZSDBAG SoftBank SELECTION USB Type C rapid charging AC Charger SB AC19 TCPD is explained here Insert USB Type C connector of AC Charger straight into USB Type C Port Unfold power plug of AC Charger and plug into household AC ...

Page 22: ...ed docx 21 Charging start sound sounds and Notification Lamp on handset lights up when charging starts When charging is complete unplug AC Charger and remove USB Type C connector of AC Charger straight from handset Charging ends ...

Page 23: ...s Lock Screen appears See Unlocking Screen to unlock the screen Startup wizard appears for the first time handset is powered on Follow onscreen instructions Battery level is not sufficient if low battery indicator appears when is Pressed with handset powered off Charge Internal Battery Powering Off ...

Page 24: ...xperia xz2_01_Getting Started docx 23 Long Press Power off Handset powers off ...

Page 25: ... Handset uses a touchscreen type Display Operate with your fingers on Display Tap Touch Hold Drag Swipe Flick Pinch Spread Tap Contact Display lightly and briefly Touch Hold Touch screen lightly and hold it for a while When the screen changes release finger ...

Page 26: ...ted docx 25 Drag Touch icon or other item lightly move it where desired and release finger Swipe Flick Contact Display lightly then brush screen up down or left right Pinch Spread Contact Display lightly then close widen fingers ...

Page 27: ...xperia xz2_01_Getting Started docx 26 ...

Page 28: ...ence with Google services A Google account is required to use some services or fully use some applications Creating a Google Account Logging In with a Google Account Google Account Cautions Be careful not to forget your Google account mail address or password Creating a Google Account In Home Screen Apps ...

Page 29: ...xperia xz2_01_Getting Started docx 28 Settings Accounts ...

Page 30: ...xperia xz2_01_Getting Started docx 29 Add account Google ...

Page 31: ...xperia xz2_01_Getting Started docx 30 Window for adding a Google account opens More options Create account ...

Page 32: ...xperia xz2_01_Getting Started docx 31 Enter First name Last name NEXT ...

Page 33: ...xperia xz2_01_Getting Started docx 32 Enter date of birth Select gender NEXT Enter user name mail address NEXT If confirmation appears follow onscreen instructions ...

Page 34: ...xperia xz2_01_Getting Started docx 33 Enter password Enter password again for confirmation NEXT Check phone number NEXT ...

Page 35: ... is entered automatically VERIFY SMS is sent to the entered phone number If a phone number other than the one on your SIM Card is entered confirmation screen appears Enter notified verification code Tap NEXT If confirmation appears follow onscreen instructions I AGREE ...

Page 36: ...xperia xz2_01_Getting Started docx 35 A Google account is created NEXT ...

Page 37: ... created Logging In with a Google Account If an application is activated that requires a Google account a window for adding a Google account opens Log in with a Google account you have so you can use the application In window for adding Google account enter mail address NEXT ...

Page 38: ...xperia xz2_01_Getting Started docx 37 Enter password NEXT ...

Page 39: ...xperia xz2_01_Getting Started docx 38 Follow onscreen instructions You are logged in to your Google account ...

Page 40: ...period of inactivity to save battery power screen is locked This also prevents accidental Touchscreen operation Press while Display is on to lock screen manually Unlocking Screen Unlocking Screen In sleep mode screen lock active Lock Screen appears Touch or Flick screen upwards left ...

Page 41: ...xperia xz2_01_Getting Started docx 40 Screen is unlocked The method for unlocking the screen can be changed For fingerprint authentication Touch with authentication finger to unlock screen ...

Page 42: ...ptions and Navigating Screens Menu Operations Handset Settings and Making Settings Selecting Options and Navigating Screens Tap items icons onscreen keys etc to open assigned items Tap to go back to previous screen Menu Operations Tap for available settings and items ...

Page 43: ...xperia xz2_02_Basic Operations docx 2 Screens may also have settings and items that are available by Touching Holding Display ...

Page 44: ...xperia xz2_02_Basic Operations docx 3 Handset Settings and Making Settings In Home Screen Tap Apps then Tap Settings to customize the operation of handset functions ...

Page 45: ...cx 4 Silent Mode Set ringtone operation sounds etc not to sound to avoid disturbing others around you Using Silent Mode Vibrate Using Silent Mode No Vibrate Using Silent Mode Vibrate Press Volume Up or Down Key On volume adjustment bar ...

Page 46: ...ocx 5 Icon on sound volume adjustment bar turns to White and Silent mode Vibrate is set Press Volume Up Key once while volume adjustment bar appears to exit Silent mode Vibrate Using Silent Mode No Vibrate Press Volume Up or Down Key ...

Page 47: ... docx 6 On volume adjustment bar Press Volume Down Key Icon on sound volume adjustment bar turns to Gray and Silent mode No Vibrate is set Press Volume Up Key twice while volume adjustment bar appears to exit Silent mode No Vibrate ...

Page 48: ... input feature and slide finger from character to character to form words Tap to hide keyboard Touch Hold text in text entry window to magnify in small balloon Input method is set to International keyboard SwiftKey Keyboard by default To input Japanese Tap to change keyboard to XperiaTM Japanese keyboard QWERTY Keyboard Layout Change SwiftKey Keyboard settings Enter a character Touch Hold characte...

Page 49: ...r before cursor or appears depending on application Confirm text input or enter line break Touch Hold to show Emoticon Pictogram etc list Enter a space Double tap to enter a period Switching Character Types Entry Modes In QWERTY keyboard Tap Entry mode is changed to number and symbol mode To enter more symbols Tap Tap to back to alphabet mode ...

Page 50: ...ettings to the default Software Update Cautions During Update Handset cannot be used until software update is complete It may take time to update software Signal during Update Operate handset where signal reception is good and without changing location Also operate with adequate battery charge Signal becoming weak or Internal Battery becoming low during an update may cause an update failure An upd...

Page 51: ...xperia xz2_02_Basic Operations docx 10 System About phone ...

Page 52: ...xperia xz2_02_Basic Operations docx 11 System Update Software Update Software Update window opens Software Update Follow onscreen instructions Software is updated ...

Page 53: ...Basics Home Screen Applications List Layout Toggling Home Screen Sheets Navigation Bar Portrait Orientation Landscape Orientation Home Screen Applications List Most handset operations start in Home Screen appears at power on or in applications list ...

Page 54: ...up to four application shortcuts Also create folders Navigation Bar Tap Key icon to operate For Navigation Bar see Navigation Bar Customize Area Place application shortcuts folders widgets freely Apps Key Open applications list Toggling Home Screen Sheets Home Screen consists of 20 sheets Customize each Home Screen sheet with application shortcuts widgets etc to make handset more convenient Flick ...

Page 55: ... onscreen keyboard Tap to close keyboard Home Return to Home Screen History Open listing of recently used applications and activate or delete applications Keyboard Change keyboard Portrait Orientation Landscape Orientation The screen changes to landscape orientation when handset is rotated sideways Depending on the current screen the orientation may not change even by changing handset orientation ...

Page 56: ...xperia xz2_03_Handset Interface docx 4 ...

Page 57: ...s Indicators for handset appear here Status Bar Layout Main Notification Indicators Main Status Indicators Status Bar Layout Notification Indicators Status Indicators Main Notification Indicators Notification Indicators appearing in Status Bar include the following Indicator Description Missed Call Call Arriving Calling Dialing Call on Hold ...

Page 58: ...eminder Alarm Sounding Snoozing Unchecked Alarm Stopwatch in Use Timer in Use NFC Osaifu Keitai Locked Low Battery Alert 15 or less SD Card Detected Mounting Software Update Notice Downloading Complete Stopped no vibrate Set for Silent Mode or Priority only Set for Do not disturb Function2 Total silence Set for Do not disturb2 1 Appears when switching to other window such as Home Screen 2 Set from...

Page 59: ... Bluetooth On Bluetooth Connected Silent Mode Vibrate Silent Mode No vibrate Alarms only or Total silence Set for Do not disturb2 Alarm Set Obtaining Current Location 1 Handset supports FDD LTE SoftBank 4G LTE and AXGP SoftBank 4G indicator appears when handset is connected to either Handset connects to SoftBank 4G first 2 Set from Quick Settings Tap and enable Do not disturb beforehand For detail...

Page 60: ...etails in Notifications Window Tap icons on Quick Settings to set each function on off Opening Notifications Window Opening Quick Settings Opening Notifications Window Drag Status Bar down Notifications Window opens Closing Notifications Window Drag Notifications Window up Alternatively Tap to close Notifications Window ...

Page 61: ...xperia xz2_03_Handset Interface docx 9 Opening Quick Settings Drag Status Bar down Notifications Window opens Drag Notifications Window down ...

Page 62: ...xperia xz2_03_Handset Interface docx 10 Quick Settings opens Alternatively Drag Status Bar down using two fingers Closing Quick Settings Drag Quick Settings up Alternatively Tap to close Quick Settings ...

Page 63: ...de location and call purpose Hiding Caller ID using 184 etc cancels Location Report However corresponding agency may obtain location information in life threatening situations Location Report is not sent for calls made while outside Japan VoLTE and VoLTE HD Handset supports VoLTE VoLTE HD and HD Voice for higher voice call quality Hints Q Difficulty during call A It may not be possible to make a c...

Page 64: ...xperia xz2_04_Phone docx 2 Placing Calls In Home Screen Apps Phone ...

Page 65: ...xperia xz2_04_Phone docx 3 Phone opens Dialing screen opens ...

Page 66: ...xperia xz2_04_Phone docx 4 Tap dialpad to enter the other party s number Enter area code first for calling landline numbers ...

Page 67: ...xperia xz2_04_Phone docx 5 Handset dials number Call begins when other party answers To end the call Call ends ...

Page 68: ... for emergency service Available only when screen lock is set to Pattern PIN or Password Hints Q Call does not connect A Was the number dialed using the area code Dial the number starting with 0 A Are conditions for calling poor Call again after moving where signal is good Answering Calls Drag up when call is arriving Call begins ...

Page 69: ..._04_Phone docx 7 To end the call Call ends Arriving Call Operations Cancelling Ringtone Press Volume Up Down Key when call is arriving Alternatively Press Rejecting Arriving Calls Drag down when call is arriving ...

Page 70: ... services Service Description Call Forwarding Divert calls to a preset number when out of service area or unable to answer Voicemail Divert calls to a Voicemail Center to take messages when out of service area or unable to answer Call Waiting1 Answer calls during a call Group Calling1 Merge multiple calls Notify Caller ID Send or hide your number when placing calls Call Barring Restrict incoming o...

Page 71: ...xperia xz2_04_Phone docx 9 In Home Screen Apps Phone Settings Calls Call settings open ...

Page 72: ...xperia xz2_04_Phone docx 10 Voicemail Call Forwarding Voicemail Call Forwarding settings open Activate Call Forwarding ...

Page 73: ...xperia xz2_04_Phone docx 11 All calls Unanswered calls Enter phone number to forward to OK If Unanswered calls is selected set ring time Tap to select phone number to forward to from Contacts ...

Page 74: ...xperia xz2_04_Phone docx 12 OK Call Forwarding is activated Using Voicemail In Home Screen Apps Phone Settings Calls ...

Page 75: ...xperia xz2_04_Phone docx 13 Call settings open Voicemail Call Forwarding Voicemail Call Forwarding settings open ...

Page 76: ...xperia xz2_04_Phone docx 14 Activate Voicemail All calls Unanswered calls ...

Page 77: ...cted set ring time OK Voicemail is activated When new message is recorded appears on Status Bar Drag Status Bar down and Tap Voicemail then follow the voice prompts Changing Call Waiting Settings This service requires subscription In Home Screen Apps Phone ...

Page 78: ...xperia xz2_04_Phone docx 16 Settings Calls Call settings open Additional settings ...

Page 79: ...xperia xz2_04_Phone docx 17 Call waiting Call Waiting setting is changed Tap Call waiting to toggle on off If Call Waiting is set and a second call arrives during a call Call Waiting tone is heard Drag ...

Page 80: ...xperia xz2_04_Phone docx 18 up to begin call Using Group Calling This service requires subscription During a call Add call Call History opens Enter phone number ...

Page 81: ...xperia xz2_04_Phone docx 19 Call is added Alternatively Tap for contact in Call History to add call When the other party answers Merge ...

Page 82: ...xperia xz2_04_Phone docx 20 Group Calling starts Using Caller ID Notification In Home Screen Apps Phone Settings Calls ...

Page 83: ...xperia xz2_04_Phone docx 21 Call settings open Additional settings ...

Page 84: ...aller ID Hide number Show number Caller ID is set Using Call Barring Restrict call and SMS If a call is attempted while calling is restricted a message appears Message may take time to appear in some areas In Home Screen Apps Phone ...

Page 85: ...xperia xz2_04_Phone docx 23 Settings Calls Call settings open ...

Page 86: ...xperia xz2_04_Phone docx 24 Call Barring Tap target option to restrict ...

Page 87: ...xperia xz2_04_Phone docx 25 TURN ON Call Barring is set To disable all call barring Tap Deactivate Call Barring then Tap TURN OFF ...

Page 88: ...xperia xz2_04_Phone docx 26 Phone Number Checking Your Phone Number Checking Your Phone Number In Home Screen Apps Contacts ...

Page 89: ...xperia xz2_04_Phone docx 27 My info Check phone number ...

Page 90: ...s may be lost or changed if Internal Battery is left uncharged for a long period Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information SoftBank Corp is not responsible for any damages from lost or changed contacts Adding New Contacts In Home Screen Apps ...

Page 91: ...xperia xz2_04_Phone docx 29 Contacts Contacts appear ...

Page 92: ...xperia xz2_04_Phone docx 30 If confirmation appears follow onscreen instructions Enter items SAVE Contact is added ...

Page 93: ...4_Phone docx 31 Saving Contacts from Dialing Screen Save a number entered in dialing screen directly to Contacts In Home Screen Apps Phone Tap dialpad to enter number to save Create new contact Enter each item SAVE ...

Page 94: ...h media files SMS Exchange short messages up to 160 single byte characters using handset numbers as addresses Gmail Gmail is Google s webmail service Handset automatically syncs with Gmail Email Use email POP3 IMAP4 on handset Set up an email account beforehand Sending receiving email on handset syncs handset and mail server sent received messages in the POP protocol received messages only are als...

Page 95: ...xperia xz2_05_Messaging docx 2 Sending S Mail SMS Sending S Mail SMS Sending S Mail SMS In Home Screen Apps Mail ...

Page 96: ...cx 3 Alternatively enter phone numbers or email addresses in Recipient field directly Phonebook Outgoing History Incoming History Mail Group Tap Phonebook Outgoing History or Incoming History to select recipients from Phonebook ...

Page 97: ...honebook Outgoing History Incoming History Mail Group to change recipient lists After setting recipients Tap to check recipients phone numbers email addresses or set them to Cc Bcc If recipients are set to Cc Bcc the mail is sent as S Mail To delete a recipient Tap and then the on the Alternatively Tap and then Delete recipient Tap Subject field text entry field Enter subject text ...

Page 98: ...xperia xz2_05_Messaging docx 5 Tap to attach a file If a subject is entered or a file is attached the mail sent as S Mail Send S Mail SMS is sent ...

Page 99: ...ill be sent as at top of Display New Mail appears mail is sent as S Mail New SMS appears mail is sent as SMS In Home Screen Apps Mail Common Settings Tap SMS S Mail Automatic Switching to allow selection between S Mail and SMS when creating mail About Drafts When is Tapped while creating S Mail or SMS the message is saved as a draft Drafts are indicated as in thread list and are saved to Draft Box...

Page 100: ...xperia xz2_05_Messaging docx 7 Using Gmail Use Google s webmail service Use this service to exchange email Creating Sending Gmail Creating Sending Gmail In Home Screen Apps Google Gmail Mail list opens ...

Page 101: ...xperia xz2_05_Messaging docx 8 Mail composition window opens Enter recipient subject mail text Message is sent ...

Page 102: ...n window for recipient Enter recipient Attaching Files In mail composition window Attach file Select saving location Select file to attach Saving Mail Being Composed as a Draft Send Later In mail composition window Save draft Deleting Mail Being Composed In mail composition window Discard DISCARD ...

Page 103: ...xperia xz2_05_Messaging docx 10 Using Email Adding Accounts Adding Accounts In Home Screen Apps ツール Tools Email Email list opens Settings ...

Page 104: ...xperia xz2_05_Messaging docx 11 Add account ...

Page 105: ...xperia xz2_05_Messaging docx 12 Follow onscreen instructions Email account is added ...

Page 106: ...ely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of TLS SoftBank Corp and the Certification Authorities Symantec Website Security G K and Cybertrust make ...

Page 107: ...xperia xz2_06_Internet docx 2 Chrome Chrome opens If confirmation appears follow onscreen instructions ...

Page 108: ...xperia xz2_06_Internet docx 3 Tap entry box at top Enter words to search or URL ...

Page 109: ... contract details subscribed price plan optional services etc check handset email address use antispam settings etc In Chrome Bookmarks SoftBank My SoftBank Follow onscreen instructions Searching within Web Page Search for strings of characters within Web pages With Web page open Find in page Enter search text Search results are shown highlighted Adding Bookmarks In Home Screen Apps ...

Page 110: ...xperia xz2_06_Internet docx 5 Chrome Chrome opens Show Web page to add ...

Page 111: ...xperia xz2_06_Internet docx 6 ...

Page 112: ...In Chrome Bookmarks Touch Hold target bookmark Edit items Alternatively Tap of bookmark Edit Deleting Bookmarks In Chrome Bookmarks Touch Hold target bookmark Alternatively Tap of bookmark Delete Opening New Tabs Open several tabs to switch between Web pages easily In Home Screen Apps Chrome ...

Page 113: ...xperia xz2_06_Internet docx 8 Chrome opens New tab New tab appears To switch between tabs in Chrome Tap next to entry field at top of Display and Tap tab ...

Page 114: ...xperia xz2_06_Internet docx 9 number in icon indicates opened tabs ...

Page 115: ...with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Flash Photo Light Warning Do not shine Flash Photo Light close to eyes Do not look at Flash Photo Light directly while in use Do not shine Mobile Light at other people s eyes May affect eyesight etc Capturing Still Ima...

Page 116: ...xperia xz2_07_Camera docx 2 Camera Photo Viewfinder appears If confirmation appears follow onscreen instructions Alternatively Long Press for one second or more or in Lock Screen Flick to ...

Page 117: ...n quick activated Camera operation ends Swipe Flick Photo Viewfinder to switch to SUPERIOR AUTO or MANUAL Swipe Flick up or down in a landscape viewfinder or left or right in a portrait viewfinder To use Camera app select an application in CAMERA APPS Aim Camera at subject Check Viewfinder then Shutter clicks and still image is saved ...

Page 118: ...xperia xz2_07_Camera docx 4 Capturing Videos In Home Screen Apps Camera ...

Page 119: ... Screen Flick to quick activate Camera If there is no operation for about three minutes on Viewfinder about 30 seconds when quick activated Camera operation ends Swipe Flick Photo Viewfinder to switch to Video Viewfinder Swipe Flick up or down in a landscape viewfinder or left or right in a portrait viewfinder To use Camera app select an application in CAMERA APPS ...

Page 120: ...xperia xz2_07_Camera docx 6 Aim Camera at subject Check Viewfinder then Video capturing starts To pause Tap or to resume Tap To stop recording Video capturing stops and video is saved ...

Page 121: ...rmats are as follow Type File Format Still image JPEG jpg jpeg GIF gif PNG png BMP bmp WBMP wbmp Webp webp DNG dng CR2 cr2 NEF nef NRW nrw ARW arw RW2 rw2 ORF orf RAF raf PEF pef SRW srw Video H 263 mp4 3gp 3gpp 3g2 3gpp2 H 264 mp4 m4v 3gp 3gpp 3g2 3gpp2 ts avi mkv H 265 mp4 mkv MPEG 2 Video ts MPEG 4 Video mp4 m4v 3gp 3gpp 3g2 3gpp2 avi VP8 mkv webm VP9 mkv webm In Home Screen Apps ...

Page 122: ...xperia xz2_07_Camera docx 8 Album Still picture video list opens If confirmation appears follow onscreen instructions Tap still image video ...

Page 123: ... to show captured date time or option menu icons For video Tap and follow onscreen instructions To select other files Tap to return to list then select file again or Flick still image video window left or right Zooming In or Out Still Image In still image window Tap Display twice or Pinch ...

Page 124: ...ating Applications How to Use Google Play In Google Play Help feedback The Web browser will take you to the Google Play Help Web page Installing Applications Many different kinds of applications can be installed on handset from Google Play provided by Google Inc SoftBank Corp is not responsible in any way for user installed applications quality reliability legality fitness for a purpose credibilit...

Page 125: ...xperia xz2_08_Application Basics docx 2 Play Store Google Play appears If confirmation appears follow onscreen instructions ...

Page 126: ...xperia xz2_08_Application Basics docx 3 Tap free application INSTALL ...

Page 127: ...xperia xz2_08_Application Basics docx 4 Application is downloaded and installed If confirmation appears follow onscreen instructions Purchasing Paid Applications In Home Screen Apps Play Store ...

Page 128: ...xperia xz2_08_Application Basics docx 5 Google Play appears If confirmation appears follow onscreen instructions Tap paid application ...

Page 129: ...xperia xz2_08_Application Basics docx 6 Tap amount If confirmation appears follow onscreen instructions BUY ...

Page 130: ...xperia xz2_08_Application Basics docx 7 If confirmation appears follow onscreen instructions Enter password for your Google account CONFIRM If confirmation appears follow onscreen instructions ...

Page 131: ...ndroid device under the same Google account for free Requesting Refunds Refund is possible within a limited time By requesting a refund the application is deleted and the charge is cancelled A refund request is valid only once per one application In Google Play My apps games Tap application REFUND Purchasing Applications Purchase applications at your own risk SoftBank Corp is not responsible for a...

Page 132: ...firmation appears follow onscreen instructions My apps games Tap application to update UPDATE The application is downloaded and installed If confirmation appears follow onscreen instructions Setting Application Updates Setting Automatic Updates for Applications In Google Play Settings Auto update apps Set update method ...

Page 133: ...ria xz2_08_Application Basics docx 10 Setting Automatic Updates for Individual Applications In Google Play My apps games Tap application Auto update Automatic updates are unavailable for some applications ...

Page 134: ...AAC mp4 3gp 3gpp 3g2 3gpp2 ts aac AAC ELD mp4 3gp 3gpp 3g2 3gpp2 AMR NB 3gp 3gpp 3g2 3gpp2 amr AMR WB 3gp 3gpp 3g2 3gpp2 awb FLAC flac MP3 avi mp3 MIDI mid midi smf xmf mxmf rtttl rtx ota imy Vorbis mkv webm mka ogg PCM wav aiff aif aifc Opus mkv webm mka ogg ALAC m4a WMA wma DSD dsf dff In Home Screen Apps Google Play Music If confirmation appears follow onscreen instructions ...

Page 135: ...xperia xz2_09_Music docx 2 Music library Music library opens Flick screen left right and select category such as ALBUMS ...

Page 136: ...xperia xz2_09_Music docx 3 Tap for item song Song plays Drag Playback Bar at bottom of Display up to open Music Playback screen ...

Page 137: ...ia a household Wi Fi connection environment Selecting a Network Connection Automatic Updates for Optimizing Wi Fi Connection While using Wi Fi updates for optimizing connection may be received or applied automatically Selecting a Network Connection Enable Wi Fi and select Wi Fi network to connect In Home Screen Apps ...

Page 138: ...xperia xz2_10_Wi Fi Bluetooth R docx 2 Settings Network Internet ...

Page 139: ...xperia xz2_10_Wi Fi Bluetooth R docx 3 Wi Fi Wi Fi settings open ...

Page 140: ...xperia xz2_10_Wi Fi Bluetooth R docx 4 Wi Fi is enabled Wi Fi networks are scanned Available networks appear after scanning To disable Wi Fi Tap Tap Wi Fi network ...

Page 141: ...n the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Connecting a WPS Capable Device In Wi Fi settings Wi Fi preferences Advanced WPS Push Button WPS PIN Entry Follow onscreen instructions ...

Page 142: ...ch as a headset Enabling Bluetooth Function Hints Q Cannot use Bluetooth A Is handset in Airplane mode Bluetooth turns off in Airplane mode Turn on Bluetooth enable in Airplane mode Bluetooth Function Cautions Information may not appear correctly on both devices depending on the transferred data Enabling Bluetooth Function In Home Screen Apps Settings ...

Page 143: ...xperia xz2_10_Wi Fi Bluetooth R docx 7 Device connection Bluetooth Bluetooth settings open ...

Page 144: ...xperia xz2_10_Wi Fi Bluetooth R docx 8 Bluetooth function is enabled To disable Bluetooth function Tap ...

Page 145: ...ettings Battery Check Battery usage and make settings to save battery power Display Set screen brightness font size etc Sound Set ringtone touch sounds etc Call Set network services such as Voicemail Call Forwarding and Answering Machine Storage Check internal and SD Card storage mount SD Card and delete SD Card data Lock screen security Set screen lock SIM Card lock etc Accounts Create add and sy...

Page 146: ...xperia xz2_11_Handset Settings docx 2 In Home Screen Apps Settings Handset settings open Set items Setting is complete ...

Page 147: ...de for the following items Item Description Wi Fi Enable Wi Fi connection For details see Connecting by Wi Fi Mobile network Set a network type etc Data usage Check mobile data traffic and set limit Hotspot tethering Use handset as Wi Fi router to access Internet from a PC game console etc VPN Add a VPN Airplane mode Disable all functions that emit signals Handset stays powered on In Home Screen A...

Page 148: ...xperia xz2_11_Handset Settings docx 4 Network Internet Network Internet window opens ...

Page 149: ...xperia xz2_11_Handset Settings docx 5 Set items Setting is complete ...

Page 150: ...otification settings Settings can be made for the following items Item Description App info Check and make settings for installed applications Configure notifications Make notification settings App permissions Set permissions required by applications Advanced Make settings for default applications emergency broadcasts and special access In Home Screen Apps Settings ...

Page 151: ...xperia xz2_11_Handset Settings docx 7 Apps Notifications Notifications opens Set items Setting is complete ...

Page 152: ...Also vibrate for calls Enable vibration for ringtone Do not disturb Set notification when Do not disturb 1 is set to Priority only or Automatic rules Phone ringtone Set phone ringtone Notification sound Set notification sound Default alarm ringtone Set alarm ringtone Advanced Make settings for other sounds handset vibration and emergency broadcasts 1 Alternatively set from Quick Settings To use Ta...

Page 153: ...xperia xz2_11_Handset Settings docx 9 Sound ...

Page 154: ...xperia xz2_11_Handset Settings docx 10 Set items Setting is complete ...

Page 155: ...e face or voice or to detect that it is being carried and unlock screen when screen unlock method is Pattern PIN or Password Clocks Set clock shown in Lock Screen Lock screen preferences Make settings for notifications and messages in Lock Screen Location Enable location information Show passwords Enable entered characters to be visible before changing to in text entry window for SIM PIN screen lo...

Page 156: ...xperia xz2_11_Handset Settings docx 12 In Home Screen Apps Settings Lock screen security ...

Page 157: ...ntract SIM PIN Code for SIM Card For details see Enabling SIM PIN PIN Code for unlocking screen PIN is 9999 by default WPS PIN Code for connecting to WPS devices PIN Types In addition to the SIM PIN for SIM Card there is a different PIN for unlocking the screen and a WPS PIN for connecting to WPS devices Do not forget these codes Enabling SIM PIN When PIN is enabled a window for entering PIN appea...

Page 158: ...xperia xz2_11_Handset Settings docx 14 Lock screen security ...

Page 159: ...tive times activates PIN Lock To cancel Personal Unblocking Key PUK is required contact Customer Service Entering incorrect PUK ten consecutive times locks SIM Card disabling handset For recovery SIM Card must be reissued at a SoftBank Shop fees apply Changing SIM PIN First enable SIM PIN to change PIN In Home Screen Apps Settings Lock screen security ...

Page 160: ...xperia xz2_11_Handset Settings docx 16 Set up SIM card lock Change SIM PIN Enter current PIN OK Enter new PIN OK Re enter new PIN OK PIN is changed ...

Page 161: ... Create add and sync accounts and set emergency information Settings can be made for the following items Item Description Add account Create and add accounts Emergency information Set emergency information Auto sync account data Enable automatic updating of data for applications In Home Screen Apps Settings ...

Page 162: ...unts Accounts window opens Set items Setting is complete Setting Applications to Sync for Each Account In Accounts window Tap account to sync Account sync Tap sync item Tap item to toggle on off Tap item to synchronize when Auto sync is disabled ...

Page 163: ...xperia xz2_11_Handset Settings docx 19 Adding an Account In Home Screen Apps Settings Accounts ...

Page 164: ...xperia xz2_11_Handset Settings docx 20 Add account Select account to add Follow onscreen instructions Account is added ...

Page 165: ... Carry 世界対応ケータイ海外ご利用ガイド Japanese guide overseas International Calls to Japan and Other Countries from Abroad Calls to Landline Phones Cell Phones in Country of Stay International Calls to Japan and Other Countries from Abroad In Home Screen Apps Phone Phone opens ...

Page 166: ...xperia xz2_12_Global Services docx 2 Dialing screen opens Touch Hold ...

Page 167: ...xperia xz2_12_Global Services docx 3 is entered Enter country code then other party number omit first 0 Do not omit first 0 from phone numbers when dialing Italy 39 ...

Page 168: ...ls number Call begins when other party answers Calls to Landline Phones Cell Phones in Country of Stay Place calls the same way you would within Japan Do not enter country code or omit first 0 from phone numbers In Home Screen Apps Phone Phone opens ...

Page 169: ...xperia xz2_12_Global Services docx 5 Dialing screen opens Tap dialpad to enter the other party s number ...

Page 170: ...xperia xz2_12_Global Services docx 6 Call option selection opens Call to local ...

Page 171: ...xperia xz2_12_Global Services docx 7 Handset dials number Call begins when other party answers ...

Page 172: ...inutes Continuous Standby Time 3G Approx 510 hours GSM Approx 430 hours 4G AXGP Approx 440 hours 4G FDD LTE Approx 430 hours Charging Time Approx 160 minutes AC Charger USB PD ZSDBAG 1 One Seg Viewing Time Approx 9 6 hours Full Seg Viewing Time Approx 8 5 hours 1 See SoftBank SELECTION for details on chargers compatible with SoftBank SELECTION USB Type C rapid charging AC Charger SB AC19 TCPD TV A...

Page 173: ...oll free at 157 From a landline IP phone dial toll free at 0800 919 0157 Service hours 9 00 am 8 00 pm Assistance with Repairs Lost Handsets If handset is lost stolen call this number immediately From a SoftBank handset dial toll free at 113 From a landline IP phone dial toll free at 0800 919 0113 Service hours 9 00 am 8 00 pm Smartphone Technical Support Center For inquiries regarding handset ope...

Page 174: ...ations Customer Service docx 3 SoftBank Global Call Center For inquiries or if handset is lost stolen while outside Japan call this number From outside Japan dial 81 92 687 0025 toll free from SoftBank handsets Service hours 24 hours ...

Page 175: ...Descriptions Great risk of death or serious injury1 from improper use Risk of death or serious injury1 from improper use Risk of minor injury2 or damage to property3 from improper use 1 Serious injury includes Loss of eyesight physical injury high temperature burns low temperature burns electric shock fractures poisoning and other conditions having side effects or requiring hospitalization or long...

Page 176: ...umulating place e g near fire or heater appliances under kotatsu or bedding in direct sunlight inside a sun heated car etc May cause fire burns injury electric shock etc Do not put in or place nearby cooking appliances such as a microwave oven or IH cooking heater or high pressure container such as pressure cooker May cause fire burns injury electric shock etc Do not allow sand soil or mud to cont...

Page 177: ... in a sliding door or vehicle door when in a jacket pocket Stepping on the product when it is on something soft such as a sofa bed or futon or on the floor Do not disassemble modify or solder May cause fire burns injury electric shock etc Do not allow handset or related accessory to get wet with liquids such as water drinking water sweat sea water urine of pets etc May cause fire burns injury elec...

Page 178: ...passed Overcharge may occur resulting in fire burns injury etc Power off handset or stop charging before entering a gas station or other places where flammable gas or dust may generate Using in a place where flammable gas etc generates may cause explosion fire etc Always use Osaifu Keitai in a gas station etc with handset powered off Cancel NFC Osaifu Keitai lock before turning the power off Take ...

Page 179: ...ant s reach May cause accidental swallowing injury electric shock etc If skin abnormalities develop immediately stop using handset and consult a doctor Continuing its use may cause itching rashes eczema or other symptoms depending on the user s physical condition For the material of each parts see Material List Handset temperature may become high when used for a long time or while charging Avoid t...

Page 180: ...ith clean water and consult a doctor May cause loss of sight medical problem etc Do not light up or flash the light with the light emitting part close to other people s eyes Keep away from infants May harm eyesight Flash may impair vision or frighten others causing accidents such as injury Do not light up or flash the light toward a driver of a car May hinder driving and cause accidents etc Do not...

Page 181: ...devices or other electronic medical equipment Always keep handset away from your ear when calling hands free ringing loudly for incoming calls or during standby Adjust the sound volume adequately when playing games or playing back videos or music with an earphone microphone etc connected to handset Handset sound is loud when calling hands free Even in standby the ringtone or alarm may ring suddenl...

Page 182: ...or information about the effects of radio waves If Display or Camera lens is broken do not touch the broken glass or exposed inside of handset Touching the broken or exposed part may cause burns injury electric shock etc If Internal Battery leaks or has an unusual smell immediately stop using and keep away from fire The leaked fluid may catch on fire causing ignition explosion etc Do not allow a p...

Page 183: ...to eyes skin etc If the internal substance gets into your eyes or mouth or contacts your skin or clothes immediately rinse with clean water Also in case it gets into your eyes or mouth immediately consult a doctor after rinsing Before using handset in a car check with the car manufacturer or dealer for information about the effects of radio waves Handset radio waves may affect the vehicle s electr...

Page 184: ...rt circuit Charging Terminals when it is connected to a power outlet Also do not allow body parts such as your hands or fingers to contact Charging Terminals May cause fire burns electric shock etc Do not put heavy objects on the cord of AC Charger commercially available or pull it strongly May cause fire burns electric shock etc When plugging or unplugging AC Charger commercially available to or ...

Page 185: ...rger 100V AC Household AC power outlet only AC Charger for global use 100V to 240V AC Household AC power outlet only Wipe off dust on the power plug Using with dust adhered may cause fire burns electric shock etc Firmly insert the power plug of AC Charger commercially available to an outlet Failure to do so may cause fire burns electric shock etc When unplugging from an outlet grasp AC Charger com...

Page 186: ...liquid such as water drinking water sweat seawater urine of pets etc gets on equipment immediately disconnect the power plug from an outlet Liquid on equipment may result in short circuit causing fire burns electric shock etc When cleaning disconnect the power plug from an outlet Failure to do so may cause fire burns electric shock etc Do not touch AC Charger commercially available that is connect...

Page 187: ...airplane mode or power off handset when it is difficult to keep a distance of at least 15 cm away from others such as in a crowd There may be someone who is wearing an implanted pacemaker or defibrillator Handset radio waves may interfere with implanted pacemakers or defibrillators causing such devices to malfunction Observe each medical facility s instruction when using handset Handset radio wave...

Page 188: ...ting Earpiece Speaker top panel Speaker bottom panel Polyester resin dyed Camera ring back side Stainless steel PVD processing Rubber gasket of SIM Card SD Card Slot Cover Silicone rubber SIM Card SD Card Tray Polyacetal resin TV Antenna Cable SODAB1 Part Material Surface Treatment Headphone connector top surface connector plug top surface Polypropylene resin Headphone connector body cable connect...

Page 189: ...If malfunction is determined to be caused by above water exposures warranty will not apply to repair In the case that repair is possible repair charge is incurred External abnormalities such as damage or deformation may degrade the water resistance dustproof performance Use handset SIM Card inserted in handset within temperatures of 5 C to 35 C and humidity 35 to 85 Avoid extreme temperatures humi...

Page 190: ... thinner alcohol detergent etc may fade color print Do not leave Camera in direct sunlight Concentrated sunlight through Lens may cause handset to malfunction Do not bring magnetic data or magnetic objects close to handset Magnetic data on cash card credit card etc may be erased or may cause handset malfunction Do not remove IMEI printed sticker or Nameplate Use Attachment 52B for setting handset ...

Page 191: ...oming calls etc Subjecting your ears to loud sound may affect your hearing ability Use Earpiece Speaker with care to prevent your ears from being subject to loud sound For example remove Earpiece Speaker from your ears as soon as a call is ended Fingerprint Authentication Fingerprint authentication uses the characteristics of your fingerprint If your fingerprint image has few characteristics finge...

Page 192: ...uch the center of Fingerprint Sensor straight with the vortex of your fingerprint Activating Fingerprint Sensor may fail if a finger is placed on it before starting registration or authentication Release your finger once and try again Technical Conformity Handset is certified as wireless equipment for low power electric data communication based on the Radio Law No license is required for using han...

Page 193: ...bly Powering Off If screen freezes or power off operation is not available forcibly power off by Pressing Holding Power Key and Volume Up Key at the same time for approximately 8 seconds then release after handset vibrates three times consecutively ...

Page 194: ...Bluetooth Wi Fi WLAN functions are as follows 2 4 Frequency band is 2400 MHz FH XX DS OF Modulations are FH SS other modulation DS SS OFDM 4 Estimated range of radio frequency interference is up to 40 m 8 Estimated range of radio frequency interference is up to 80 m Utilizes 2 400 MHz to 2 483 5 MHz band without mobile device bandwidth differentiation Available channels may vary by country For use...

Page 195: ...istance between Bluetooth device and Wi Fi WLAN device Required distance varies by device If the problem persists power off Bluetooth device or Wi Fi WLAN device Wi Fi WLAN Wi Fi WLAN uses radio waves to exchange information and LAN connection is freely established within an area where the radio wave reaches Meanwhile if no security is set Wi Fi communications may be intercepted or hacked by malic...

Page 196: ... partition Also in the event of handset causing radio wave interference with specified low power radios and amateur radio stations contact a SoftBank Shop or Customer Service Notes on Using 5 GHz Devices In 5 GHz frequency bandwidth handset can use following bands 5 2 GHz band W52 36 40 44 48 ch 5 3 GHz band W53 52 56 60 64 ch 5 6 GHz band W56 100 104 108 112 116 120 124 128 132 136 140 ch Using w...

Page 197: ...ces if being used nearby Also make sure that other wireless radio stations using the same frequency band are not nearby Before using aboard an aircraft check with the airline beforehand Use may be restricted depending on the country Be sure to check laws and other conditions of the country region Designation can be viewed in the following way To view in Home Screen Apps Settings System About phone...

Page 198: ...tproof Performance Precautions Draining Charging Handset Water Resistance Dustproofing Handset water resistance dustproofing provides the following Calling in the rain without umbrella approximately 20 mm rainfall per hour Do not open or close SIM Card SD Card Slot Cover with wet hands or when handset gets wet Washing handset when it gets dirty or stained with liquid other than tap water Wash with...

Page 199: ...ter flow stronger than allowed directly from a tap or shower Handset provides IPX5 water resistance but doing so may cause malfunction If handset gets wet with salt water sea water beverage or mud or sand adheres wash it immediately If they dry they become hard to remove and may cause damage or malfunction Do not put in hot water use in a sauna or apply hot airflow from a hair dryer etc Do not mov...

Page 200: ... from cold place to warm place suddenly Wait until handset temperature gets warm and before bringing it to bathroom etc Complete protection is not guaranteed under all conditions Malfunctions due to improper handling by the user are not covered by Warranty Draining When handset gets wet remaining water may flow out after wiping it off Drain as shown Wipe off moisture on handset surface and back si...

Page 201: ...Second Mic Headphone Port USB Type C Port Power Key Screen Lock Key Fingerprint Sensor Volume Key Zoom Key Up or Down and SIM Card SD Card Slot Cover face down onto cloth etc to drain water Turn upside down and wipe off Place handset on dry clean cloth etc and dry naturally at room temperature for a couple of hours Water is drained ...

Page 202: ...er beverages sea water pet urine etc adhered to USB Type C connector may cause electric shock or short circuit resulting in fire burns or malfunctions Do not use Desktop Holder optional accessory AC Charger commercially available USB Type C cable commercially available in a bathroom shower room kitchen lavatory or other highly humid area Doing so may cause fire or electric shock Do not touch Deskt...

Page 203: ...ith the Device with which you received the Software provided the third party agrees in writing to be bound by the terms of this License This license exists throughout the useful life of this Device It can be terminated by transferring your rights to the Device to a third party in writing Failure to comply with any of these terms and conditions will terminate the license immediately Sony Mobile and...

Page 204: ...nd other related laws and regulations in Japan In addition the Export Administration Regulations EAR of the United States may be applicable In cases of exporting or reexporting the products and accessories customers are requested to follow the necessary procedures at their own responsibility and cost Please contact the Ministry of Economy Trade and Industry of Japan or the Department of Commerce o...

Page 205: ... consent because of possible infringement of their right of portrait Trademarks The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders SOFTBANK SOFTBANK s equivalent in Japanese and the SOFTBANK logo are registered trademarks or trademarks of SOFTBANK GROUP CORP in Japan and other countries TokuHodai and S Mail are trademark...

Page 206: ...rge is a product of Qualcomm Technologies Inc Qualcomm is a trademark of Qualcomm Incorporated registered in the United States and other countries Qualcomm Quick Charge is a trademark of Qualcomm Incorporated All Qualcomm Incorporated marks are used with permission Bluetooth is a registered trademark of Bluetooth SIG Inc and Sony Mobile Communications Inc is licensed to use them Wi Fi Protected Se...

Page 207: ...ademark of Spotify Ltd This product contains technology subject to certain intellectual property rights of Microsoft Use or distribution of this technology outside of this product is prohibited without the appropriate license s from Microsoft This product is licensed under the MPEG 4 visual and AVC patent portfolio license for the personal and non commercial use of a consumer for i encoding video ...

Page 208: ...xz2_14_Safety Precautions docx 34 VCCI VCCI VCCI Handset complies with technical standards based on VCCI RULES FOR VOLUNTARY CONTROL MEASURES and the mark of conformity is depicted electronically on the screen ...

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